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Smile The Book - Press Kit

Kirt Manecke

@ 248-685-0483

Images JPG (SCROLL DOWN)

The images, news releases, sample book review, sample Q & A, book excerpts, and book trailer videos in this press kit may be used in newspapers, magazines, blogs, and other media for stories about this book without written permission.   

To Download Images (JPG)

Windows: Click on image for high resolution image (will open in new window), then RIGHT click on the image, select "Save Image As" and save to your computer. OR click on the RED "DOWNLOAD IMAGE" button for high resolution image underneath each image and open or save file per directions in pop up window.
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Images (JPG)

Click on thumbnails for high resolution images.
Book Front Cover High Res. and Low Res. (top row).
Author Kirt Manecke (2nd, 3rd rows). Dog in photo is Kirt's adopted dog Ozzie.

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PRESS RELEASE

Made in the U.S.A

Award-winning Smile: Sell More with Amazing Customer Service is Made in Michigan.

Contact

Solid Press, LLC
PO Box 145
Milford, MI 48381
248-685-0483 or kirt@smilethebook.com
www.SmiletheBook.com

About the Book

Quick Summary: A quick, easy-to-read customer service and sales guidebook to help employers and employees delight customers and dramatically increase sales. Alternate Summary: A crash course in customer service and sales. You can read it in 60-minutes or less and increase your sales today.

About the Author: Summary

Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A former owner of an award-winning specialty store, he lives in Milford, Michigan.

His book Smile: Sell More with Amazing Customer Service is the winner of eight awards, and his book Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World is the winner of two awards. Learn more about Kirt here.

Suggested Interview Q & A

Book Excerpts

We encourage you to use these excerpted articles (with byline) full of valuable, actionable advice in your magazines, newspapers, newsletters, blogs and other media. Book Excerpts

Sample Book Review

Product Info
Retail price: $15.99
Softcover 106 pages
Copyright: 2013
ISBN: 978-0-9850762-3-8

​BOOK DESCRIPTION
​The essential 60-minute crash course in customer service and sales. Winner of 8 awards, including Foreword Book of the Year Award, SMIILE is the quick and easy way to train your staff to delight customers and sell more, starting TODAY.

 

Companies Using Smile

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EBOOK AVAILABLE

Available in eBook format for Kindle, Nook and iPad, iPhone or iPod touch (with free Kindle app), and Kindle for PC and Nook for PC to read on your PC.

What People are Saying

  •  An excellent crash course in customer service-read it to become a quick study at delighting those you serve.

    Katya Andresen
    AUTHOR, ROBIN HOOD MARKETING: STEALING CORPORATE SAVVY TO SELL JUST CAUSES
  •  Smile & Succeed for Teens is an excellent resource for teens, young adults and first time job seekers who value proven methods to gain employment and succeed in customer service. The author’s examples were clearly explained and helpful. It’s a solid investment in employment skills that will pay dividends many times over!

    RICHARD LINDHORST
    business owner and uncle
  •  Have you ever read a book and thought how amazing it would be if everyone read it? This is that type of book. In fact I’d recommend it to anyone twelve or older. It presents the ways to communicate with others in the age of the Internet. This book will help teens navigate school, work and home situations. It will enable them to effectively manage their relationships with friends, teacher, parents and customers. It will also help teens to get their first job. What makes this book super fun is the illustrations. The parts of the book I really loved include the top ten people skills and the section on electronic etiquette. He explains when you should put your electronic devices away so you can focus on your real-life relationships. What this book does is it tells teens how to leave people with a good first impression. Teens who follow the advice in this book will have more friends, better jobs and more success all through life. I can’t recommend this book highly enough. I give it my ultimate 100 star rating.

    REBECCA J., Kennewick, WA
    THE REBECCA REVIEW
  •  This book is phenomenal

    BECKY FERGUSON
    mother of four
  •  Smile is very simple, very effective. It helps me create the environment I want for my employees and customers. Everything in the book is basically common sense, but it’s written so concisely and clearly, it can be read in under an hour. Everyone who works in the store, including myself, is responsible for reading Smile. We want everyone to understand how important it is to do as the book recommends.

    Ken Snook
    Owner, Colasanti’s Market, Highland, MI
  •  My big brother and I want to start a dog walking business. Smile & Succeed for Teens will really help us get started.

    CHASE
    teenager

Book Trailer Short: Let Smile be Your Trainer!

Smile Book 60 Second Trailer: Train Your Staff Quickly and Easily

We Support Buying Local

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Awards

Giving Back

I donate one percent of sales of Smile: Sell More with Amazing Customer Service to animal welfare. Learn more about our Causes.

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Press Kit - Smile Book
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