The images, news releases, sample book review, sample Q & A, book excerpts, and book trailer videos in this press kit may be used in newspapers, magazines, blogs, and other media for stories about this book without written permission.
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Book Front Cover High Res. and Low Res. (top row).
Author Kirt Manecke (2nd, 3rd rows). Dog in photo is Kirt's adopted dog Ozzie.
Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A former owner of an award-winning specialty store, he lives in Milford, Michigan.
His book Smile: Sell More with Amazing Customer Service is the winner of eight awards, and his book Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World is the winner of two awards. Learn more about Kirt here.
The essential 60-minute crash course in customer service and sales. Winner of 8 awards, including Foreword Book of the Year Award, SMIILE is the quick and easy way to train your staff to delight customers and sell more, starting TODAY.
Available in eBook format for Kindle, Nook and iPad, iPhone or iPod touch (with free Kindle app), and Kindle for PC and Nook for PC to read on your PC.
Your book is excellent! It’s full of lots of useful information. I enjoyed it.
I bought this book last week for my special education class and already I see that their attitudes have improved. They are smiling, making eye contact and engaging me in conversation-all things they learned from the book! Smile & Succeed for Teens really makes a positive difference in their lives.
Smile and Succeed for Teens is a book designed to teach teens the tools and manners that go over looked so often. From when to text, hygiene and social situations this book covers everything you teens want to know (and didn’t want to ask an adult about). It’s a great stocking stuffer to give a teen so they can succeed in a world filled with technology instead of personality.
I bought Smile & Succeed for Teens to get my child to put away his iPad.
You have written a very nuts and bolts practical book
that helps businesses make money.
Very nicely done. Lots of very practical advice and short enough that it is not intimidating to front line staff and supervision.
I donate one percent of sales of Smile: Sell More with Amazing Customer Service to animal welfare. Learn more about our Causes.