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Smile The Book - Press Kit

Kirt Manecke

@ 248-685-0483

Images JPG (SCROLL DOWN)

The images, news releases, sample book review, sample Q & A, book excerpts, and book trailer videos in this press kit may be used in newspapers, magazines, blogs, and other media for stories about this book without written permission.   

To Download Images (JPG)

Windows: Click on image for high resolution image (will open in new window), then RIGHT click on the image, select "Save Image As" and save to your computer. OR click on the RED "DOWNLOAD IMAGE" button for high resolution image underneath each image and open or save file per directions in pop up window.
Macintosh: Drag-and-drop image to your desktop or click and HOLD on the link, select "save as" and save to your computer.

Images (JPG)

Click on thumbnails for high resolution images.
Book Front Cover High Res. and Low Res. (top row).
Author Kirt Manecke (2nd, 3rd rows). Dog in photo is Kirt's adopted dog Ozzie.

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PRESS RELEASE

Made in the U.S.A

Award-winning Smile: Sell More with Amazing Customer Service is Made in Michigan.

Contact

Solid Press, LLC
PO Box 145
Milford, MI 48381
248-685-0483 or kirt@smilethebook.com
www.SmiletheBook.com

About the Book

Quick Summary: A quick, easy-to-read customer service and sales guidebook to help employers and employees delight customers and dramatically increase sales. Alternate Summary: A crash course in customer service and sales. You can read it in 60-minutes or less and increase your sales today.

About the Author: Summary

Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A former owner of an award-winning specialty store, he lives in Milford, Michigan.

His book Smile: Sell More with Amazing Customer Service is the winner of eight awards, and his book Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World is the winner of two awards. Learn more about Kirt here.

Suggested Interview Q & A

Book Excerpts

We encourage you to use these excerpted articles (with byline) full of valuable, actionable advice in your magazines, newspapers, newsletters, blogs and other media. Book Excerpts

Sample Book Review

Product Info
Retail price: $15.99
Softcover 106 pages
Copyright: 2013
ISBN: 978-0-9850762-3-8

​BOOK DESCRIPTION
​The essential 60-minute crash course in customer service and sales. Winner of 8 awards, including Foreword Book of the Year Award, SMIILE is the quick and easy way to train your staff to delight customers and sell more, starting TODAY.

 

Companies Using Smile

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EBOOK AVAILABLE

Available in eBook format for Kindle, Nook and iPad, iPhone or iPod touch (with free Kindle app), and Kindle for PC and Nook for PC to read on your PC.

What People are Saying

  •  If you are serious about separating your business from the competition and improving your bottom line, (not to mention enjoying your customers a whole lot more!) this book is a must-read for you and everyone on your team.

    Colleen Kilpatrick
    Marketing and Customer Retention Coach
  •  Move over Peter Glenn as you sit in Customer
    Service heaven, someone is channeling you.

    Paco Underhill
    AUTHOR, WHAT WOMEN WANT: THE SCIENCE OF FEMALE SHOPPING
  •  I read Smile and thoroughly enjoyed it!! I saw a lot of tips libraries could use. The layout was so user friendly that I wanted to read more.

    Tammy Johnson
    Milford Library, Milford, MI
  •  A direct, helpful guide without wasted words or time.

    METRO PARENT MAGAZINE
  •  A Mom’s Choice Gold Award Recipient!
    Smile: Sell More with Amazing Customer Service is a recipient of the prestigious Mom’s Choice Award. The Mom’s Choice Awards honors excellence in family-friendly media, products and services. An esteemed panel of judges includes education, media and other experts as well as parents, children, librarians, performing artists, producers, medical and business professionals, authors, scientists and others. A sampling of the panel members includes: Dr. Twila C. Liggett, ten-time Emmy-winner, professor and founder of PBS’s Reading Rainbow; Julie Aigner-Clark, Creator of Baby Einstein and The Safe Side Project; Jodee Blanco, New York Times best-selling Author and; LeAnn Thieman, motivational speaker and coauthor of seven Chicken Soup For The Soul books. Parents and educators look for the Mom’s Choice Awards seal in selecting quality materials and products for children and families.

    Mom’s Choice Awards®
  •  Read your book SMILE and loved the practical how-to common sense approach. Every teenager getting their first service job whether in retail or restaurant should be required to read it. Poor customer service is a pet-peeve of mine, from anyone of any age. Can’t wait to read your next two books!

    Sue Choma
    Mother of two, Novi, MI

Book Trailer Short: Let Smile be Your Trainer!

Smile Book 60 Second Trailer: Train Your Staff Quickly and Easily

We Support Buying Local

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Awards

Giving Back

I donate one percent of sales of Smile: Sell More with Amazing Customer Service to animal welfare. Learn more about our Causes.

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Press Kit - Smile Book
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