Work with Kirt!
Fundraising and public relations (PR) consulting: KirtManecke.com
Book coaching: TopBookCoach.com
Teen coaching: Click here for teen coaching

FREE 20-Minute Zoom Discovery Call and Consultation
Please email Kirt at kirt@smilethebook.com to claim your spot and we will set up a time to talk about your challenges and discuss the best training for your needs.

TRAINING

Training courses are conducted by Zoom or phone. 

Smile for Your Success: 60-Minute Zoom Call One on One
Rate: $500
Are you a teacher or from another profession transitioning to the business world? Do you need help getting the word out about your business, generating leads, and sales? Kirt will help you successfully launch, generate leads, conduct PR, obtain sales, and keep you on task so you execute without procrastination. 

Virtual Social and Career Skills Presentation: 40 - 45 Minutes
Rate: $500
I talk with your class by Zoom and go over some of the basic social, customer service and career skills from my book and online course, Smile & Succeed for Teens.
Objective: Give your students confidence and prepare them to succeed on the job. Keep the employer and customers delighted.
Includes 25 minute interactive presentation and 15 minutes of questions and answers. 
It's highly recommended that your students are reading my book, Smile & Succeed for Teens. 

We accept purchase orders from schools. Please email purchase order to kirt@smilethebook.com.

• Job interview preparation tips
• Smile and greet a customer.
• Electronic etiquette.
• Body language.
• Say please and thank you.
• Listen.
• Answer the phone with a smile.
• Follow up
• More

Job Interview Coaching: 60 minutes
Rate: $500
I help your teen or young adult successfully complete a job interview using some of the skills in my book and online course, Smile & Succeed for Teens.
Objective: Become a serious candidate for the job, and get the job
I can customize this and perform a mock job interview if the client wishes.

• Preparation tips.
• Job interview tips.
• Electronic etiquette.
• Body language.
• Social skills.
• Listening.
• Thank you email and letter. 
• After the interview.
• Follow up
• More

Customer Service Crash Course: 30 Minutes
Rate: $250 per person (minimum of two attendees)

Covers skills from my book SMILE: Sell More with Amazing Customer Service. Ensure your employees are ready to hit the ground trained and ready to delight your customers: 

• Smile and greet a customer
• Electronic etiquette.
• Body language.
• Say please and thank you.
• Listen.
• Probe. Ask questions.
• Answer the phone with a smile.
• Don't point, walk and show.
• More

Customer Service and Sales Crash Course: 60 Minutes
Rate: $400 per person (minimum of two attendees)

Want a team full of rock stars? This course covers the Top Ten skills from my book SMILE: Sell More with Amazing Customer Service. Includes everything in the 30 Minute Customer Service Crash Course directly above, PLUS:

• Make a friend. Engage the customer.
• Acknowledge new customers-even when you're busy.
• Never ask, "Can I help you?"
• Uncover your customer's ultimate buying motive. 
• Know your product, and your competition. 
• Basic sales skills.
• Overcome the fear of selling.
• Features, benefits
• Control the sale.
• Answering objections. 
• Suggestive selling.
• More

Coaching, Consultation
Coaching and consultation sessions are available. 
Rate: $400 per hour

Get Started

Please contact Kirt at kirt@smilethebook.com or call 248-685-0483 to confirm a date and time. Once confirmed you will receive a link by email for payment. Thank you. 

FREE 20-Minute Zoom Discovery Call and Consultation
Please email Kirt at kirt@smilethebook.com to claim your spot and we will set up a time to talk about your challenges and discuss the best training for your needs.