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SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE
Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...
SMILE & SUCCEED FOR TEENS
A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...
Parent's Guide for Smile & Succeed for Teens
The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...
Meet The Author
Meet The Author
Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.
Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
What People are Saying
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Customer service should be easy: take care of the customer. In real life, it doesn’t work out that way. Employees and managers aren’t empowered to do that. This book gives you practical action steps on taking care of the customer within the scope of your authority. This short book should be mandatory for anyone dealing with customers.
Dave Greenbaum
Technology Writer
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I love your book! It was a quick and easy read. It is perfect for any teen looking to get that first job and not only succeed in getting the job, but keeping the job. It’s common sense to us, but not to today’s technology connected students. I also liked how they connected activities students are already doing and interested in, into first time job opportunities. The book provides information that a parent may or may not provide to their teen. Even if they did, we know teens don’t always listen to their parents. My own kids, just by seeing the cover, wanted to take a look at it.
The ideas presented could be easily incorporated into the classroom. I think it should be on every Career Development Practitioner/Counselor’s bookshelf!JENNIFER KLUESNER
Oakland Schools (MI), Regional Career Development and Career Cruising Coordinator
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Smile is very helpful. It teaches you to smile and be positive, and if you do this, customers will be positive back. It gives you every single situation and what you should do. Now I’m a lot more talkative and able to engage with customers than before I read Smile. It’s a really good book. I could not put it down. It gets right to the point. Everyone should read it.
Zamira
South Sheridan Laundry, Denver, CO
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Love it!!! Great book for Tweens and Teens! Simple skills that many of our young ones are missing! A must read!
TEACHER
in southeast Michigan
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The need is there, but many businesses don’t have time or money for training in customer service and sales excellence. This book is a quick and affordable solution.
Graham Van Dixhorn
Owner, Write To Your Market, Inc.
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This book is phenomenal
BECKY FERGUSON
mother of four
Press
Review from The Old Schoolhouse Magazine, December, 2018
Mastery of these skills offers your child a chance to become successful and give them an advantage in his or her future successes.
Cathy Duffy Reviews, June, 2018
A super-helpful book on people skills that teens might actually read.
Master Job Skills at Your Local Animal Shelter, November 21, 2017
Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills.
New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017
"I recommend this book."
The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017
"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach."
Smile Training Kit
Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.
CLASSROOM PACKS
Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.
