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SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE
Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...
SMILE & SUCCEED FOR TEENS
A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...
Parent's Guide for Smile & Succeed for Teens
The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...
Meet The Author
Meet The Author
Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.
Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
What People are Saying
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Smile is very helpful. It teaches you to smile and be positive, and if you do this, customers will be positive back. It gives you every single situation and what you should do. Now I’m a lot more talkative and able to engage with customers than before I read Smile. It’s a really good book. I could not put it down. It gets right to the point. Everyone should read it.
Zamira
South Sheridan Laundry, Denver, CO
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A little gem of a book that all teens should read. Details common sense hints to help teens gain the people skills they need to get and keep a job, as well as succeed in school settings. The layout is pleasing and easy to read. Wish I’d have had it when my children were teens!
EUGENE HYNES
father
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Smile & Succeed for Teens is an excellent resource for teens, young adults and first time job seekers who value proven methods to gain employment and succeed in customer service. The author’s examples were clearly explained and helpful. It’s a solid investment in employment skills that will pay dividends many times over!
RICHARD LINDHORST
business owner and uncle
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As a former educator, and a mom of a teen, tween and almost ten year old, I absolutely loved the book and I’ll continue to recommend it.
JENNIFER COWART
EDUCATION REPORTER, CRANSTON HERALD, JOHNSTON SUN RISE, RI
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Smile is very simple, very effective. It helps me create the environment I want for my employees and customers. Everything in the book is basically common sense, but it’s written so concisely and clearly, it can be read in under an hour. Everyone who works in the store, including myself, is responsible for reading Smile. We want everyone to understand how important it is to do as the book recommends.
Ken Snook
Owner, Colasanti’s Market, Highland, MI
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Fantastic book! Every teen should have this as mandatory reading in their repertoire of social tools. Too many teens have no idea of social interaction without a keyboard. Technology has left, in its wake, a generation of folks who cannot function without a keypad in their hands. Mr. Manecke brings to the teen level a set of skills and actions that have almost vanished from a teen’s personality. “Look them in the eye”, a “firm handshake, and even the taken for granted “please and thank you” are just a few of the points that seem to be fading away with teenagers. I’ve used this book with my own grandchildren and was frankly shocked at their surprise that all this positive behavior not only exists but can enhance a person’s everyday life. Many of the teachers I work with in the upper elementary level are now using this book as part of their own curriculums and the results are both immediate and noticeable. The illustrations are excellent. It is long enough to be thorough and complete, but not so long that it loses the reader. The people skills are spot on and can be applied to anything from social interaction to job interviews, to the written word. Five stars is not enough to do this book justice!!!! I highly recommend it to parents, educators, even grandparents. Thanks so much Mr. Manecke!
PHYLLIS BRANTINGHAM
Media Tech, MI
Press
Review from The Old Schoolhouse Magazine, December, 2018
Mastery of these skills offers your child a chance to become successful and give them an advantage in his or her future successes.
Cathy Duffy Reviews, June, 2018
A super-helpful book on people skills that teens might actually read.
Master Job Skills at Your Local Animal Shelter, November 21, 2017
Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills.
New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017
"I recommend this book."
The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017
"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach."
Smile Training Kit
Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.
CLASSROOM PACKS
Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.
