Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.
I found this book very helpful in using proper body language. I slouch a lot and now I know it isn’t very respectful.
The book is fantastic and full of great reminders. Sometimes the little things are what makes a difference between two services. I am going to make this book a working part of my business. Not only is it full of great principles, it helps to pull our focus towards what is important and why we are successful; our clients!
Love it!!! Great book for Tweens and Teens! Simple skills that many of our young ones are missing! A must read!
Smile & Succeed for Teens is a fantastic resource to help teens be successful at work.
Feeling welcome can mean so much for the success of business. “Smile, Sell More with Amazing Customer Service” discusses the importance of service with a smile and how to better reach out to your customers to keep them coming back again and again with excellent service that they can’t get anywhere else. “Smile, Sell More with Amazing Customer Service” is a strong addition to business collections, highly recommended.
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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.