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SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE
Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...
SMILE & SUCCEED FOR TEENS
A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...
Parent's Guide for Smile & Succeed for Teens
The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...
Meet The Author
Meet The Author
Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.
Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
What People are Saying
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If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.
Brian Jud
AUTHOR, CONSULTANT, AND PRESIDENT BOOK MARKETING WORKS, LLC, AVON, CT
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The challenge is making good customer service happen, and happen consistently…have found a tool to assist their employees in that endeavor: the book Smile: Sell More with Amazing Customer Service by Kirt Manecke.
STORES magazine, National Retail Federation
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The book is fantastic and full of great reminders. Sometimes the little things are what makes a difference between two services. I am going to make this book a working part of my business. Not only is it full of great principles, it helps to pull our focus towards what is important and why we are successful; our clients!
Rhett Reader
Owner, Milford Counseling, Milford, MI
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Kirt Manecke takes a topic that is so important for success and reduces it down to an extremely easy and understandable concept. Even in this day of technology people still do business with those they know like and trust. This book is easy to read and fun. A book that every teenager and everyone that was ever a teenager should read.
Thank you Kirt for another gem.CAROL BRINEY
author, speaker, trainer
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Move over Peter Glenn as you sit in Customer
Service heaven, someone is channeling you.Paco Underhill
AUTHOR, WHAT WOMEN WANT: THE SCIENCE OF FEMALE SHOPPING
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Smile should be required reading for every student in Detroit public schools.
Father of two
Southeast Michigan
Press
Review from The Old Schoolhouse Magazine, December, 2018
Mastery of these skills offers your child a chance to become successful and give them an advantage in his or her future successes.
Cathy Duffy Reviews, June, 2018
A super-helpful book on people skills that teens might actually read.
Master Job Skills at Your Local Animal Shelter, November 21, 2017
Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills.
New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017
"I recommend this book."
The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017
"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach."
Smile Training Kit
Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.
CLASSROOM PACKS
Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.
