INSIDE OUR STORE
SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE
Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...
SMILE & SUCCEED FOR TEENS
A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...
Parent's Guide for Smile & Succeed for Teens
The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...
Meet The Author
Meet The Author
Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.
Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
What People are Saying
-
Smile & Succeed for Teens is an excellent resource for teens, young adults and first time job seekers who value proven methods to gain employment and succeed in customer service. The author’s examples were clearly explained and helpful. It’s a solid investment in employment skills that will pay dividends many times over!
RICHARD LINDHORST
business owner and uncle
-
How many times have shoppers been turned off, because they weren’t turned on by the sales help? Kirt Manecke of Milford has written a book for sales people that starts with the fundamental message, “Smile.” His small soft bound book is a quick read, outlining the basic principles of customer service and sales.
The Oakland Press
-
A little gem of a book that all teens should read. Details common sense hints to help teens gain the people skills they need to get and keep a job, as well as succeed in school settings. The layout is pleasing and easy to read. Wish I’d have had it when my children were teens!
EUGENE HYNES
father
-
Manecke’s award-winning book delivers just the right dose of customer-friendly medicine to help your store get back into stellar service shape… Yet you alone reading it is not enough. Make your whole team of store support read Smile: Sell More With Amazing Customer Service!
Retail Minded magazine
-
It is the execution of common people skills which make a difference in the customer experience. Smile & Succeed for Teens tackles these issues. You got it right!
ROBERT LAMEIER
President & CEO, Miami Savings Bank
-
This book is a must-read for teens who need to know the must-know people skills for today’s wired world. Kirt Manecke wrote a fun, easy to read book, filled with valuable tips teen and adults can put into use during those few minutes a day when we put down our technology. Smiling when you greet someone, listening, looking a person in the eyes, shaking hands with a firm grip, seem simplistic to some, but are valuable lessons to be learned and practiced during our teen-age years so they become second nature to us as adults. My only regret is that I wasn’t aware of this book when my kids were teens. Now, it’s going to make a great gift for the teens in my extended family!
BRAD FRIEDMAN
father, CO
Press
Review from The Old Schoolhouse Magazine, December, 2018
Mastery of these skills offers your child a chance to become successful and give them an advantage in his or her future successes.
Cathy Duffy Reviews, June, 2018
A super-helpful book on people skills that teens might actually read.
Master Job Skills at Your Local Animal Shelter, November 21, 2017
Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills.
New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017
"I recommend this book."
The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017
"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach."
Smile Training Kit
Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.
CLASSROOM PACKS
Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.
