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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • SMILE Training Kit for Business: 12 Books

    A recipe for success! 12 Smile: Sell More with Amazing Customer Service books. Free Smile Training Guide softcover ($24.95 value), Getting Started Tips,12 Bookmarks. FREE shipping. MONEY-BACK GUARANTEE. ONLY $179.95...

  • TEEN EMPLOYEE TRAINING PROGRAM: 100 BOOKS

    Train your teen employees to delight your customers. Make more money today! Includes 100 Smile & Succeed for Teens books. (Contact us for customer quantities)...

  • How to Shake Hands Poster

    How to Shake Hands Social Skills Poster. Downloadable PDF file. 1 page classroom resource. Designed to focus on the desired behaviour. Display and promote positive behaviour with this adorable and fun poster. Great for special education too. Prints up to 18" x 20". Just $5

     

     

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Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  I did get the book and a cup of Starbucks and I did read it in 1 hour! I really enjoyed it and am implementing some of the techniques already in my interactions with people. Thank you!

    Amy Zeilenga
    Executive Director, Byron Center Chamber of Commerce, Byron Center, MI
  •  Everything in this book should be used daily.

    Larry Krispin
    Head Buyer, Hiller’s Markets
  •  Just finished reading Smile and Succeed for Teens. As a youth serving professional, I am struck at how simple and direct this book is with wonderful tools for teens. It is written in accordance with the concrete nature of teen brain development. Many know that the adolescent brain is developed except for the pre frontal cortex which is not completely developed until the mid twenties. The prefrontal cortex is where executive cognitive functioning and decision making takes place. Young people need these simple skills for making friends, getting a job, succeeding in school, and working toward their hopes and dreams. This book is a must have! Thank you Kirt Manecke for caring enough about young people to give them another tool for their toolbox on the road to success. This book showcases how easy it is to be above average!

    JONEEN MACKENZIE
    President & Founder, The Center for Relationship Education, CO
  •  Every business and employee should read this terrific book BEFORE they start working with customers. Moms, this is a wonderful book for graduates and young people entering the workforce, or for anyone who works with people. Buy it today!

    Suzanne Gilbert
    Creative Director, Main Street Art, Milford, MI
  •  Smile & Succeed for Teens is perfect for today’s children and young adults! It is concise, has entertaining characters to convey the message, and gives practical examples to use in today’s world. This book covers basic manners, teaches sales techniques but also skills on how to sell themselves as the best candidate when applying for a job. A suprise bonus is the chapter, Be A Rock Star, which addresses the personal benefits of fundraising and volunteering and looks great on a resume’. In each chapter includes fun-filled facts or tips and websites for more information on a specific topic. Well done, Mr. Manecke, five stars!

    AMY GRESOCK
    Owner, My Busy Butterfly, LLC
  •  Need a quick resource to boost your customer service? This 106-page book by Kirt Manecke provides just that! Smile: Sell More with Amazing Customer Service is a quick 60-minute read that provides concrete ways to train your staff to engage customers and sell more. Not everyone is a born salesman, but this crash course in customer service can help them on the way!

    Smart Retailer magazine

Press

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

This is a terrific book to give to your teenage grandchildren. 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Book Review: Smile & Succeed for Teens, Special Needs Book Review, March 9, 2016

"HIGHLY RECOMMENDED BY SPECIAL NEEDS BOOK REVIEW" 

Is Technology Robbing Our Grandchildren of People Skills?, February 22, 2016

"Manecke’s book presents valuable people skills in a short, simple format" 

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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