Kirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
I really enjoyed reading your book. I believe that there are many businesses and sales professional that can really benefit from Smile and your process.
Smile & Succeed for Teens is perfect for today’s children and young adults! It is concise, has entertaining characters to convey the message, and gives practical examples to use in today’s world. This book covers basic manners, teaches sales techniques but also skills on how to sell themselves as the best candidate when applying for a job. A suprise bonus is the chapter, Be A Rock Star, which addresses the personal benefits of fundraising and volunteering and looks great on a resume’. In each chapter includes fun-filled facts or tips and websites for more information on a specific topic. Well done, Mr. Manecke, five stars!
There are two major problems for which schools are in great need of subject material: One is personal finance. The other is people skills. Your books solve the HUGE people skills issue! They are right on!
Need a quick resource to boost your customer service? This 106-page book by Kirt Manecke provides just that! Smile: Sell More with Amazing Customer Service is a quick 60-minute read that provides concrete ways to train your staff to engage customers and sell more. Not everyone is a born salesman, but this crash course in customer service can help them on the way!
How you approach people sets you up for life and Smile teaches children these important people skills. They will use the valuable skills they learn in this book to become successful adults in their personal and business lives.
Manecke’s award-winning book delivers just the right dose of customer-friendly medicine to help your store get back into stellar service shape… Yet you alone reading it is not enough. Make your whole team of store support read Smile: Sell More With Amazing Customer Service!
UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING
Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.