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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. Get the Essential 60-Minute Crash Course in Customer Service and Sales...

  • SMILE & SUCCEED FOR TEENS

    Award-winner! A CRASH COURSE in social skills to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!)...

  • SMILE & SUCCEED FOR TEENS CLASSROOM PACKS

    Ensure your students succeed with the award-winning book Smile & Succeed for Teens! Perfect for grades 6-12. Comes with FREE teaching guide PDF....

  • Teaching Guide Smile

    Ensure your high school, college and back to work adult students succeed! This softcover Teaching Guide for the book Smile: Sell More with Amazing Customer Service will help you quickly and easily teach the activities in the book....

  • SMILE & SUCCEED FOR TEENS TEACHING GUIDE

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book....

  • TEACHING GUIDE PDF

    This 17 page Teaching Guide is quick and easy to use, just like the book. Complete with exercises to help your students get the most out of the book....

  • SMILE & SUCCEED FOR TEENS TEACHING GUIDE PDF

    Quickly and easily teach your students the valuable social skills in Smile & Succeed for Teens with the activities in this Teaching Guide...

  • TRAINING GUIDE PDF

    This Training Guide makes training your staff quick and easy! Coupled with the book Smile: Sell More with Amazing Customer Service, you've got your training program....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

kirt-maneckeKirt's books have won 11 awards. He spent nine months meeting with teens for his newest book
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

KIRT MANECKE

What People are Saying

  •  Read your book SMILE and loved the practical how-to common sense approach. Every teenager getting their first service job whether in retail or restaurant should be required to read it. Poor customer service is a pet-peeve of mine, from anyone of any age. Can’t wait to read your next two books!

    Sue Choma
    Mother of two, Novi, MI
  •  The challenge is making good customer service happen, and happen consistently…have found a tool to assist their employees in that endeavor: the book Smile: Sell More with Amazing Customer Service by Kirt Manecke.

    STORES magazine, National Retail Federation
  •  Your book is all the rage in our ISD! It’s a GREAT book for teens! Teachers are telling me that they’ve never seen anything like it and that it has all the great information that we assume teens know but they don’t. Teachers love that it is short and to the point.

    TAMMY HANSFORD
    Teacher Consultant, Washtenaw ISD, MI
  •  Smile & Succeed for Teens is perfect for today’s children and young adults! It is concise, has entertaining characters to convey the message, and gives practical examples to use in today’s world. This book covers basic manners, teaches sales techniques but also skills on how to sell themselves as the best candidate when applying for a job. A suprise bonus is the chapter, Be A Rock Star, which addresses the personal benefits of fundraising and volunteering and looks great on a resume’. In each chapter includes fun-filled facts or tips and websites for more information on a specific topic. Well done, Mr. Manecke, five stars!

    AMY GRESOCK
    Owner, My Busy Butterfly, LLC
  •  You are going to get more sales if you know the fundamentals in Smile. Once you know these fundamentals, your batting average goes up 99%. With a minimal investment in training with this book, you get so much more ROI. If you just do these basic fundamentals in Smile you will make so much more money.

    Rich Lindhorst
    President, HomeCarePost.com
  •  I bought Smile & Succeed for Teens to get my child to put away his iPad.

    JULIE
    mother

Press

Smile & Succeed for Teens: San Diego Book Review, July 28, 2015

This is a book every teenager will enjoy reading... 

Milford author wins Gold ‘IPPY’ Award for new teen book, July 17, 2015

The Oakland Press 

Hire for People Skills: Are Those Skills Taught or Innate?, June 2, 2015

CX Journey 

Milford author wins IPPY for teen book, May 19, 2015

Milford Times 

Smile and Succeed for Teens by Kirt Manecke Book Review , April 22, 2015

BeachBoundBooks 

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Sell our books in your store or catalog. Smile & Succeed for Teens sells very well in gift stores and women's shops, and is available nationwide in more than 250 stores, including many Hallmark stores.

BUY THE TEACHING GUIDE

Now you can buy Smile: The Teaching Guide in a convenient PDF for your high school or college classroom. Just $39.95!

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