Menu

Buy Now

INSIDE OUR STORE

  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • SMILE Training Kit for Business: 12 Books

    A recipe for success! 12 Smile: Sell More with Amazing Customer Service books. Free Smile Training Guide softcover ($24.95 value), Getting Started Tips,12 Bookmarks. FREE shipping. MONEY-BACK GUARANTEE. ONLY $179.95...

  • TEEN EMPLOYEE TRAINING PROGRAM: 100 BOOKS

    Train your teen employees to delight your customers. Make more money today! Includes 100 Smile & Succeed for Teens books. (Contact us for customer quantities)...

  • Smile Book and Training Guide Combo

    COMBO SPECIAL! One Smile: Sell More with Amazing Customer Service book, PLUS The Training Guide for Smile: Sell More with Amazing Customer Service softcover. Save over 50%!  Just $19.99 for a limited time....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

social-skills-for-teens-author-Kirt-Manecke

What People are Saying

  •  How you approach people sets you up for life and Smile teaches children these important people skills. They will use the valuable skills they learn in this book to become successful adults in their personal and business lives.

    Phyllis Brantingham
    Media Tech-Librarian, Spring Mills Elementary School, Highland, MI
  •  Smile is a wonderful book with a commonsense approach to customer service that anyone can benefit from.

    Pam Herman
    Buyer, Horizon Books, Traverse City, MI
  •  Packed from cover to cover a wealth of with indispensable tips… Thoroughly ‘reader friendly’ from beginning to end…Strongly recommended…

    MIDWEST BOOK REVIEW
  •  I loved how this book gives skills that the students really, really need…A+ already!

    Learning Magazine
    Teachers’ Evaluation Comments, Teachers’ Choice Awards
  •  If you deal with people, regardless of industry or setting, for profit or non-profit, you need the skills in this book.

    Marilyn Suttle and Lori Jo Vest
    Authors, Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
  •  This book is phenomenal

    BECKY FERGUSON
    mother of four

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

customer-service-training-book

UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

social-skills-for-teens

Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

SUBSCRIBE BY EMAIL & Get the blog in your inbox.