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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...

Meet The Author

Meet The Author

Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  Smile and Succeed for Teens is a book designed to teach teens the tools and manners that go over looked so often. From when to text, hygiene and social situations this book covers everything you teens want to know (and didn’t want to ask an adult about). It’s a great stocking stuffer to give a teen so they can succeed in a world filled with technology instead of personality.

    BONNIE J. DEWKETT
    CPO, The Joyful Organizer
  •  Excellent Training for Retail Sales. It is short, well organized, simple and very direct. You do not have to wade through lots of fluff to find the real information that will help you improve your selling skills. It can also be used as a teaching tool to train your staff.

    John Chancellor
    Mentor Coach, Spring Hill, TN
  •  I learned how not smiling can affect me. I am glad I read it.

    ANGELINA
    teenager
  •  WOW! Well worth the time and money. What I found helpful about Smile was that it really focused on the basics that so many of us can do well, but we often forget or would never think of. Eye contact. Follow up. “May I put you on hold?” The little things that we observe in our daily lives when we are on the receiving end of customer service. The book has already paid for the investment of $15 and ~90 minutes.

    As I read Smile, I went back and made three lists: 1) habits I already do in my job; habits I probably can’t do in my job, and habits I should start doing. I have been able to work the new habits into my daily routing, clients are noticing, and I’m closing more sales (too early to quantify the amount) and relationships seem to be getting stronger. It would be just fine with me if everyone (except my competitors) read this book. Well done!

    TGFBV
  •  This book deserves to ‘hit it big!’

    SHARON HAMMER
    retired English teacher, Davison, MI
  •  If you are serious about separating your business from the competition and improving your bottom line, (not to mention enjoying your customers a whole lot more!) this book is a must-read for you and everyone on your team.

    Colleen Kilpatrick
    Marketing and Customer Retention Coach

Press

Review from The Old Schoolhouse Magazine, December, 2018

Mastery of these skills offers your child a chance to become successful and give them an advantage in his or her future successes.  

Cathy Duffy Reviews, June, 2018

A super-helpful book on people skills that teens might actually read.  

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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