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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  I love your book! It was a quick and easy read. It is perfect for any teen looking to get that first job and not only succeed in getting the job, but keeping the job. It’s common sense to us, but not to today’s technology connected students. I also liked how they connected activities students are already doing and interested in, into first time job opportunities. The book provides information that a parent may or may not provide to their teen. Even if they did, we know teens don’t always listen to their parents. My own kids, just by seeing the cover, wanted to take a look at it.

    The ideas presented could be easily incorporated into the classroom. I think it should be on every Career Development Practitioner/Counselor’s bookshelf!

    JENNIFER KLUESNER
    Oakland Schools (MI), Regional Career Development and Career Cruising Coordinator
  •  Smile is a wonderful book with a commonsense approach to customer service that anyone can benefit from.

    Pam Herman
    Buyer, Horizon Books, Traverse City, MI
  •  You are going to get more sales if you know the fundamentals in Smile. Once you know these fundamentals, your batting average goes up 99%. With a minimal investment in training with this book, you get so much more ROI. If you just do these basic fundamentals in Smile you will make so much more money.

    Rich Lindhorst
    President, HomeCarePost.com
  •  Smile is very helpful. It teaches you to smile and be positive, and if you do this, customers will be positive back. It gives you every single situation and what you should do. Now I’m a lot more talkative and able to engage with customers than before I read Smile. It’s a really good book. I could not put it down. It gets right to the point. Everyone should read it.

    Zamira
    South Sheridan Laundry, Denver, CO
  •  Smile is very simple, very effective. It helps me create the environment I want for my employees and customers. Everything in the book is basically common sense, but it’s written so concisely and clearly, it can be read in under an hour. Everyone who works in the store, including myself, is responsible for reading Smile. We want everyone to understand how important it is to do as the book recommends.

    Ken Snook
    Owner, Colasanti’s Market, Highland, MI
  •  Everything in this book should be used daily.

    Larry Krispin
    Head Buyer, Hiller’s Markets

Press

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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