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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. Get the Essential 60-Minute Crash Course in Customer Service and Sales...

  • SMILE & SUCCEED FOR TEENS

    Award-winner! A CRASH COURSE in social skills to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!)...

  • SMILE & SUCCEED FOR TEENS CLASSROOM PACKS

    Ensure your students succeed with the award-winning book Smile & Succeed for Teens! Perfect for grades 6-12. Comes with FREE teaching guide PDF....

  • Teaching Guide Smile

    Ensure your high school, college and back to work adult students succeed! This softcover Teaching Guide for the book Smile: Sell More with Amazing Customer Service will help you quickly and easily teach the activities in the book....

  • SMILE & SUCCEED FOR TEENS TEACHING GUIDE

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book....

  • TEACHING GUIDE PDF

    This 17 page Teaching Guide is quick and easy to use, just like the book. Complete with exercises to help your students get the most out of the book....

  • SMILE & SUCCEED FOR TEENS TEACHING GUIDE PDF

    Quickly and easily teach your students the valuable social skills in Smile & Succeed for Teens with the activities in this Teaching Guide...

  • TRAINING GUIDE PDF

    This Training Guide makes training your staff quick and easy! Coupled with the book Smile: Sell More with Amazing Customer Service, you've got your training program....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

Kirt's books have won 10 awards. He spent nine months meeting with teens for his newest book
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

KIRT MANECKE

What People are Saying

  •  This book helped me with eye contact, shaking hands, greeting people, and knowing what to wear for special occasions. I learned when to not be on my phone.

    GABI
    teenager
  •  If you are serious about separating your business from the competition and improving your bottom line, (not to mention enjoying your customers a whole lot more!) this book is a must-read for you and everyone on your team.

    Colleen Kilpatrick
    Marketing and Customer Retention Coach
  •  Over the years I’ve read Dale Carnegie, Zig Ziglar and others. But I think you’re right on target with your nice little book called Smile. Congratulations on a job well done! It’s loaded with good, good stuff. It’s just dynamite.

    Dr. Joseph Mastomatteo, DDS, Birmingham, MI
  •  SMILE’s easy-to-use format and well-rounded content makes it this book a informative source for those wanting to brush up on their social skills, a nice companion to an existing training program or a simple strategy for a small company to follow, or a foundation on which to build a customer service program.

    Though touted as a customer service tool, much of Manecke’s advice is based on common sense social etiquette, effective communication skills and basic psychology that makes SMILE appealing and relevant to a vast audience ranging from employees and employers, high school students to high level business people, from sales staff to teachers to anybody that has a job requiring human interaction.

    IndieReader
    5 star review
  •  Fantastic book! Every teen should have this as mandatory reading in their repertoire of social tools. Too many teens have no idea of social interaction without a keyboard. Technology has left, in its wake, a generation of folks who cannot function without a keypad in their hands. Mr. Manecke brings to the teen level a set of skills and actions that have almost vanished from a teen’s personality. “Look them in the eye”, a “firm handshake, and even the taken for granted “please and thank you” are just a few of the points that seem to be fading away with teenagers. I’ve used this book with my own grandchildren and was frankly shocked at their surprise that all this positive behavior not only exists but can enhance a person’s everyday life. Many of the teachers I work with in the upper elementary level are now using this book as part of their own curriculums and the results are both immediate and noticeable. The illustrations are excellent. It is long enough to be thorough and complete, but not so long that it loses the reader. The people skills are spot on and can be applied to anything from social interaction to job interviews, to the written word. Five stars is not enough to do this book justice!!!! I highly recommend it to parents, educators, even grandparents. Thanks so much Mr. Manecke!

    PHYLLIS BRANTINGHAM
    Media Tech, MI
  •  Our staff love the books in our Young Adult programs. Thanks again!

    DR. JENNIFER SCOTT-BURTON
    Executive Director , Special Education, Washtenaw ISD

Press

Milford author wins Gold ‘IPPY’ Award for new teen book, July 17, 2015

The Oakland Press 

Hire for People Skills: Are Those Skills Taught or Innate?, June 2, 2015

CX Journey 

Milford author wins IPPY for teen book, May 19, 2015

Milford Times 

Smile and Succeed for Teens by Kirt Manecke Book Review , April 22, 2015

BeachBoundBooks 

Review: Smile & Succeed for Teens, March 9, 2015

Smart Books for Smart Kids 

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best-gift-books

Sell our books in your store or catalog. Smile & Succeed for Teens sells very well in gift stores and women's shops, and is available nationwide in more than 250 stores, including many Hallmark stores.

BUY THE TEACHING GUIDE

Now you can buy Smile: The Teaching Guide in a convenient PDF for your high school or college classroom. Just $39.95!

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