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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...

Meet The Author

Meet The Author

Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.

    Brian Jud
    AUTHOR, CONSULTANT, AND PRESIDENT BOOK MARKETING WORKS, LLC, AVON, CT
  •  I am a high school teacher and I’m always on the lookout for something that will actually help teens. I have little interest in books that appeal to teachers but have no appeal to the students. This book has that appeal. What I like about the book is that Kirt Manecke never put in a lot of the padding you see in most books on the subject. Kirt gets right to the point. I can tell you that teenagers want to get to the point quickly and this book does just that. While a teen might not encounter everything in the book, Manecke makes sure that everything is at your fingertips. I can recommend this book to parents of youngsters who are, or who will soon be, teenagers. I can also recommend it to my teaching colleagues who are looking for a perfect structure for a class that will really help teens.

    MARK ACKLEY
    high school teacher, CA
  •  I just finished reading a gift, the wonderful book Smile: Sell More with Amazing Customer Service. What I loved most about the book is that it took me about one hour to read, so I actually read it- cover to cover. It is a wonderful and to-the-point 101 on customer service and the steps to help keep customers happy and satisfied. Most of us have been the sales person at one time and also the customer, so these are concepts that are on target for anyone.

    I recommend the book to everyone, especially business owners, non-profiteers and anyone in sales. And most importantly, I love that a portion of the proceeds are donated to animal welfare. Thank you Kirt, for offering your time to empower the people and the animals! Because we all just want to smile.

    Melissa Malinowski
    Naturopath Practitioner
  •  To be honest…everybody needs this book.

    Mary Kabisa
    Owner, Casa De Amica (inside Colasanti’s Market), Highland, Michigan
  •  I read your book cover-to-cover yesterday. Really good stuff, AND it took me around 45 minutes. Great lessons, lots of wisdom, engagingly written, beautifully produced, exceptionally unintimidating, and most importantly, easy for anyone (from novice employees to seasoned folks) to get through fast. In our moving-at-the speed-of-light world, a book like this is a true gift for any service business looking to easily separate themselves from the herd.

    Peter Bowerman
    Author, The Well-Fed Writer
  •  I use this book to prepare for an interview, get a job,
    learn how to speak to adults, and more.

    CHLOE
    teenager

Press

Review from The Old Schoolhouse Magazine, December, 2018

Mastery of these skills offers your child a chance to become successful and give them an advantage in his or her future successes.  

Cathy Duffy Reviews, June, 2018

A super-helpful book on people skills that teens might actually read.  

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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