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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  I really enjoyed reading your book. I believe that there are many businesses and sales professional that can really benefit from Smile and your process.

    George Haralampopoulos
    Owner, Growth Strategies, Bloomfield Hills, MI
  •  I learned how not smiling can affect me. I am glad I read it.

    ANGELINA
    teenager
  •  This is one of the best resources available to quickly train a large customer service staff. The book is a quick read and contains proven techniques for closing new clients and maintaining current customers. Manecke has been able to present all the essentials in a quick and engaging fashion.

    If you are a Service Desk manager and need to quickly train a staff of 100+ customer service representatives, Manecke’s book is a great resource. Your staff will be able to quickly understand and apply the material which will translate into improved customer service metrics for your company.

    Rick Jacobs, Franklin, MI
  •  I found this book very helpful in using proper body language. I slouch a lot and now I know it isn’t very respectful.

    NOLAN
    teenager
  •  Lots of lessons to live by in sales and service.

    Dan Bolda
    President, Michigan Pension & Financial, Farmington Hills, MI
  •  Kirt Manecke takes a topic that is so important for success and reduces it down to an extremely easy and understandable concept. Even in this day of technology people still do business with those they know like and trust. This book is easy to read and fun. A book that every teenager and everyone that was ever a teenager should read.
    Thank you Kirt for another gem.

    CAROL BRINEY
    author, speaker, trainer

Press

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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