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    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...


    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...


    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....


    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • SMILE Training Kit for Business: 12 Books

    A recipe for success! 12 Smile: Sell More with Amazing Customer Service books. Free Smile Training Guide softcover ($24.95 value), Getting Started Tips,12 Bookmarks. FREE shipping. MONEY-BACK GUARANTEE. ONLY $179.95...


    Train your teen employees to delight your customers. Make more money today! Includes 100 Smile & Succeed for Teens books. (Contact us for customer quantities)...

  • How to Shake Hands Poster

    How to Shake Hands Social Skills Poster. Downloadable PDF file. 1 page classroom resource. Designed to focus on the desired behaviour. Display and promote positive behaviour with this adorable and fun poster. Great for special education too. Prints up to 18" x 20". Just $5




Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.


What People are Saying

  •  Smile is a wonderful book with a commonsense approach to customer service that anyone can benefit from.

    Pam Herman
    Buyer, Horizon Books, Traverse City, MI
  •  Very nicely done. Lots of very practical advice and short enough that it is not intimidating to front line staff and supervision.

    John Goodman
    Author, Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
  •  Read your book SMILE and loved the practical how-to common sense approach. Every teenager getting their first service job whether in retail or restaurant should be required to read it. Poor customer service is a pet-peeve of mine, from anyone of any age. Can’t wait to read your next two books!

    Sue Choma
    Mother of two, Novi, MI
  •  I love this book! It’s a big hit. One customer bought one book and she loved it so much she came back a week later and purchased FIVE more books!

    Main Street Art, Milford, MI
  •  Do you have a shy teenager? Is your teen uncomfortable talking with adults or others? Smile & Succeed for Teens provides the words and methods for shy teens to feel self-confident and comfortable talking with others. The perfect teen stocking stuffer, graduation gift, and everyday gift. Smile and Succeed for Teens is a potentially life changing must-read for teens. The book is full of valuable tips and information designed to help today’s youth develop skills imperative for their success in dealing with employers, customers, family, and friends.

    The author wastes no time with fluff or padding, which in my opinion can cause readers, especially boys, to quickly loose interest, instead he dives right in with The Top Ten People Skills. If your teen decides to employ any techniques from this book, The Top Ten People Skills should be it. In this short chapter teens are taught how to smile, make good eye contact, shake hands firmly, introduce themselves, ask questions, use proper body language, just to name a few. A host of other topics are covered in the subsequent chapters like dealing with customers, applying for jobs, and the importance of volunteer work.

    The priceless information covered is presented in an easy straightforward and concise manner, perfect for today’s busy teens or reluctant readers. In just 144 pages, the author provides readers with a vast amount of advice that is an asset to their future success. I was so impressed with this book that I have already order additional copies for each of my teenagers and have recommended it to friends and family raising teens. I highly recommend picking up a copy of Smile and Succeed for Teens. You and your teen will be thankful you did.

    mother, BeachBoundBooks, CA
  •  This book is a must-read for teens who need to know the must-know people skills for today’s wired world. Kirt Manecke wrote a fun, easy to read book, filled with valuable tips teen and adults can put into use during those few minutes a day when we put down our technology. Smiling when you greet someone, listening, looking a person in the eyes, shaking hands with a firm grip, seem simplistic to some, but are valuable lessons to be learned and practiced during our teen-age years so they become second nature to us as adults. My only regret is that I wasn’t aware of this book when my kids were teens. Now, it’s going to make a great gift for the teens in my extended family!

    father, CO


Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Book Review: Smile & Succeed for Teens, Special Needs Book Review, March 9, 2016


Smile Training Kit


UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING



Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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