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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  Smile & Succeed for Teens is useful to me because I am shy. I am a babysitter and I learned to smile and make eye contact. I love the pictures!

    ISABELLA
    teenager
  •  Manecke’s award-winning book delivers just the right dose of customer-friendly medicine to help your store get back into stellar service shape… Yet you alone reading it is not enough. Make your whole team of store support read Smile: Sell More With Amazing Customer Service!

    Retail Minded magazine
  •  A must-read for employers and employees everywhere!

    Peter Wottowa
    Entrepreneur and small business owner, Denver, CO
  •  Every business and employee should read this terrific book BEFORE they start working with customers. Moms, this is a wonderful book for graduates and young people entering the workforce, or for anyone who works with people. Buy it today!

    Suzanne Gilbert
    Creative Director, Main Street Art, Milford, MI
  •  Smile is a wonderful book with a commonsense approach to customer service that anyone can benefit from.

    Pam Herman
    Buyer, Horizon Books, Traverse City, MI
  •  If you deal with people, regardless of industry or setting, for profit or non-profit, you need the skills in this book.

    Marilyn Suttle and Lori Jo Vest
    Authors, Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? The Smile Training Kit is for you! Quickly and easily train your staff to delight your customers and keep them coming back for more, and brining all their friends with them. Increase your revenue and profits today.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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