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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • SMILE Training Kit for Business: 12 Books

    A recipe for success! 12 Smile: Sell More with Amazing Customer Service books. Free Smile Training Guide softcover ($24.95 value), Getting Started Tips,12 Bookmarks. FREE shipping. MONEY-BACK GUARANTEE. ONLY $179.95...

  • TEEN EMPLOYEE TRAINING PROGRAM: 100 BOOKS

    Train your teen employees to delight your customers. Make more money today! Includes 100 Smile & Succeed for Teens books. (Contact us for customer quantities)...

  • Smile Book and Training Guide Combo

    COMBO SPECIAL! One Smile: Sell More with Amazing Customer Service book, PLUS The Training Guide for Smile: Sell More with Amazing Customer Service softcover. Save over 50%!  Just $19.99 for a limited time....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  Now I know how to act in an interview.

    JAICIE
    teenager
  •  I just finished reading a gift, the wonderful book Smile: Sell More with Amazing Customer Service. What I loved most about the book is that it took me about one hour to read, so I actually read it- cover to cover. It is a wonderful and to-the-point 101 on customer service and the steps to help keep customers happy and satisfied. Most of us have been the sales person at one time and also the customer, so these are concepts that are on target for anyone.

    I recommend the book to everyone, especially business owners, non-profiteers and anyone in sales. And most importantly, I love that a portion of the proceeds are donated to animal welfare. Thank you Kirt, for offering your time to empower the people and the animals! Because we all just want to smile.

    Melissa Malinowski
    Naturopath Practitioner
  •  I use this book to prepare for an interview, get a job,
    learn how to speak to adults, and more.

    CHLOE
    teenager
  •  Your book is excellent! It’s full of lots of useful information. I enjoyed it.

    Ron Berry
    Farm Bureau Insurance, Brighton, MI
  •  This book is a must-read for teens who need to know the must-know people skills for today’s wired world. Kirt Manecke wrote a fun, easy to read book, filled with valuable tips teen and adults can put into use during those few minutes a day when we put down our technology. Smiling when you greet someone, listening, looking a person in the eyes, shaking hands with a firm grip, seem simplistic to some, but are valuable lessons to be learned and practiced during our teen-age years so they become second nature to us as adults. My only regret is that I wasn’t aware of this book when my kids were teens. Now, it’s going to make a great gift for the teens in my extended family!

    BRAD FRIEDMAN
    father, CO
  •  A must-read for employers and employees everywhere!

    Peter Wottowa
    Entrepreneur and small business owner, Denver, CO

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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