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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. Get the Essential 60-Minute Crash Course in Customer Service and Sales...

  • SMILE & SUCCEED FOR TEENS

    Award-winner! A CRASH COURSE in social skills to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!)...

  • SMILE & SUCCEED FOR TEENS CLASSROOM PACKS

    Ensure your students succeed with the award-winning book Smile & Succeed for Teens! Perfect for grades 6-12. Comes with FREE teaching guide PDF....

  • Teaching Guide Smile

    Ensure your high school, college and back to work adult students succeed! This softcover Teaching Guide for the book Smile: Sell More with Amazing Customer Service will help you quickly and easily teach the activities in the book....

  • SMILE & SUCCEED FOR TEENS TEACHING GUIDE

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book....

  • TEACHING GUIDE PDF

    This 17 page Teaching Guide is quick and easy to use, just like the book. Complete with exercises to help your students get the most out of the book....

  • SMILE & SUCCEED FOR TEENS TEACHING GUIDE PDF

    Quickly and easily teach your students the valuable social skills in Smile & Succeed for Teens with the activities in this Teaching Guide...

  • TRAINING GUIDE PDF

    This Training Guide makes training your staff quick and easy! Coupled with the book Smile: Sell More with Amazing Customer Service, you've got your training program....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

kirt-maneckeKirt's books have won 11 awards. He spent nine months meeting with teens for his newest book
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

KIRT MANECKE

What People are Saying

  •  The need is there, but many businesses don’t have time or money for training in customer service and sales excellence. This book is a quick and affordable solution.

    Graham Van Dixhorn
    Owner, Write To Your Market, Inc.
  •  This book is a home run. As a father and businessman I strongly recommend this book. It’s great to watch my 12 year old daughter practice the skills she’s learned from the book, such as having a good handshake and making eye contact. It’s so fun to have conversations about what she notices when we go to different businesses. I know it has helped her to prepare for success by learning skills that she can use in school, and work, when she’s old enough. The book helps to teach skills that might not have sunk in so easily if they were coming straight from me.

    The book has also enhanced my employee training and saved me time for those employees with little or no customer service experience. It should be required reading.

    PETER WOTTOWA
    father
  •  I loved how this book gives skills that the students really, really need…A+ already!

    Learning Magazine
    Teachers’ Evaluation Comments, Teachers’ Choice Awards
  •  I read Smile and thoroughly enjoyed it!! I saw a lot of tips libraries could use. The layout was so user friendly that I wanted to read more.

    Tammy Johnson
    Milford Library, Milford, MI
  •  There’s a whole generation of kids raised without social skills. Smile is the solution!

    Joe Keller, Father of Two, Auburn Hills, MI
    Author, Single Effort: How to Live Smarter, Date Better and be Awesomely Happy
  •  I love this book! It’s a big hit. One customer bought one book and she loved it so much she came back a week later and purchased FIVE more books!

    SUZANNE GILBERT
    Main Street Art, Milford, MI

Press

Smile & Succeed for Teens: San Diego Book Review, July 28, 2015

This is a book every teenager will enjoy reading... 

Milford author wins Gold ‘IPPY’ Award for new teen book, July 17, 2015

The Oakland Press 

Hire for People Skills: Are Those Skills Taught or Innate?, June 2, 2015

CX Journey 

Milford author wins IPPY for teen book, May 19, 2015

Milford Times 

Smile and Succeed for Teens by Kirt Manecke Book Review , April 22, 2015

BeachBoundBooks 

Wholesale

best-gift-books

Sell our books in your store or catalog. Smile & Succeed for Teens sells very well in gift stores and women's shops, and is available nationwide in more than 250 stores, including many Hallmark stores.

BUY THE TEACHING GUIDE

Now you can buy Smile: The Teaching Guide in a convenient PDF for your high school or college classroom. Just $39.95!

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