Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.
Lots of lessons to live by in sales and service.
Smile is very simple, very effective. It helps me create the environment I want for my employees and customers. Everything in the book is basically common sense, but it’s written so concisely and clearly, it can be read in under an hour. Everyone who works in the store, including myself, is responsible for reading Smile. We want everyone to understand how important it is to do as the book recommends.
As Owner and CEO of My Busy Butterfly, LLC – An Errands and Concierge Company, it is of utmost importance that my Butterflies provide superior service that goes above and beyond to all our delightful clients. Therefore, Smile! is a huge part of my training program because it not only reminds and prepares, but helps them succeed while out in the field. Thank you, Kirt, for this great little but mighty gem!
This book is a must-read for teens who need to know the must-know people skills for today’s wired world. Kirt Manecke wrote a fun, easy to read book, filled with valuable tips teen and adults can put into use during those few minutes a day when we put down our technology. Smiling when you greet someone, listening, looking a person in the eyes, shaking hands with a firm grip, seem simplistic to some, but are valuable lessons to be learned and practiced during our teen-age years so they become second nature to us as adults. My only regret is that I wasn’t aware of this book when my kids were teens. Now, it’s going to make a great gift for the teens in my extended family!
The valuable lessons included in the book’s content should be shared with every teen (and their parents).
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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.