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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: Smile

    Help your students succeed with the award-winning book Smile: Sell More with Amazing Customer Service. Perfect for high school and college business classes. Comes with FREE teaching guide PDF....

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • Teaching Guide: Smile

    Ensure your high school, college and back to work adult students succeed! This softcover Teaching Guide for the book Smile: Sell More with Amazing Customer Service will help you quickly and easily teach the activities in the book. $44.95...

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • Parent's Guide for Smile & Succeed for Teens

    NOTE: Ships Mid-May, 2017. The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

  • Two Book Success Kit: Parent's Guide and Teen Book

    NOTE: SHIPS MID-MAY, 2017. Reg. Price $22.90. SPECIAL PRICE $19.95. Success Kit includes: 1 Parent's Guide for Smile & Succeed for Teens, and 1 Smile & Succeed for Teens book. Give your teen the edge!...

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  As a former educator, and a mom of a teen, tween and almost ten year old, I absolutely loved the book and I’ll continue to recommend it.

    JENNIFER COWART
    EDUCATION REPORTER, CRANSTON HERALD, JOHNSTON SUN RISE, RI
  •  The valuable lessons included in the book’s content should be shared with every teen (and their parents).

    GOODHEART
    WILCOX PUBLISHER
  •  My big brother and I want to start a dog walking business. Smile & Succeed for Teens will really help us get started.

    CHASE
    teenager
  •  It is the execution of common people skills which make a difference in the customer experience. Smile & Succeed for Teens tackles these issues. You got it right!

    ROBERT LAMEIER
    President & CEO, Miami Savings Bank
  •  I gave your book to my son. He is the rough type, a hunter. I thought he’d either like it or not. He loves your book! He told me that he likes it so much he is going to take it to school to show his teacher! This is a huge compliment to you and your book!

    CHRISTINA
    mother, South Lyon, MI
  •  I read Smile and it is excellent! My daughters are not going into sales but I wanted them to read Smile also to improve how they present themselves in life. Smile is full of great tips.

    Dave Csatari
    Father, Brighton, MI

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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