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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: Smile

    Help your students succeed with the award-winning book Smile: Sell More with Amazing Customer Service. Perfect for high school and college business classes. Comes with FREE teaching guide PDF....

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • Teaching Guide: Smile

    Ensure your high school, college and back to work adult students succeed! This softcover Teaching Guide for the book Smile: Sell More with Amazing Customer Service will help you quickly and easily teach the activities in the book. $44.95...

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • Parent's Guide for Smile & Succeed for Teens

    NOTE: Ships Mid-May, 2017. The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

  • Two Book Success Kit: Parent's Guide and Teen Book

    NOTE: SHIPS MID-MAY, 2017. Reg. Price $22.90. SPECIAL PRICE $19.95. Success Kit includes: 1 Parent's Guide for Smile & Succeed for Teens, and 1 Smile & Succeed for Teens book. Give your teen the edge!...

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.

    Brian Jud
    AUTHOR, CONSULTANT, AND PRESIDENT BOOK MARKETING WORKS, LLC, AVON, CT
  •  A great book for teens with autism.

    HOLLY FADIE
    Speech-Language Pathologist, Boston Children’s Hospital
  •  This is a book you need to add to your reading list. Great book, easy read… lots of excellent tips that can be put to use immediately.

    Annette Franz
    Director, Customer Experience Management, Confirmit, Principal at CX Journey
  •  I bought this book last week for my special education class and already I see that their attitudes have improved. They are smiling, making eye contact and engaging me in conversation-all things they learned from the book! Smile & Succeed for Teens really makes a positive difference in their lives.

    Special Education, Southeast MI
    TEACHER
  •  For teenagers to read and absorb this book could very well alter the downward direction of interpersonal relationships gnawed by the plethora of social communication over the airwaves. It is an important book on so many levels. Highly recommended.

    GRADY HARP
    online review
  •  Fantastic book! Every teen should have this as mandatory reading in their repertoire of social tools. Too many teens have no idea of social interaction without a keyboard. Technology has left, in its wake, a generation of folks who cannot function without a keypad in their hands. Mr. Manecke brings to the teen level a set of skills and actions that have almost vanished from a teen’s personality. “Look them in the eye”, a “firm handshake, and even the taken for granted “please and thank you” are just a few of the points that seem to be fading away with teenagers. I’ve used this book with my own grandchildren and was frankly shocked at their surprise that all this positive behavior not only exists but can enhance a person’s everyday life. Many of the teachers I work with in the upper elementary level are now using this book as part of their own curriculums and the results are both immediate and noticeable. The illustrations are excellent. It is long enough to be thorough and complete, but not so long that it loses the reader. The people skills are spot on and can be applied to anything from social interaction to job interviews, to the written word. Five stars is not enough to do this book justice!!!! I highly recommend it to parents, educators, even grandparents. Thanks so much Mr. Manecke!

    PHYLLIS BRANTINGHAM
    Media Tech, MI

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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