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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: Smile

    Help your students succeed with the award-winning book Smile: Sell More with Amazing Customer Service. Perfect for high school and college business classes. Comes with FREE teaching guide PDF....

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • Teaching Guide: Smile

    Ensure your high school, college and back to work adult students succeed! This softcover Teaching Guide for the book Smile: Sell More with Amazing Customer Service will help you quickly and easily teach the activities in the book. $44.95...

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • Parent's Guide for Smile & Succeed for Teens

    NOTE: Ships Mid-June, 2017. The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

  • Two Book Success Kit: Parent's Guide and Teen Book

    NOTE: SHIPS MID-JUNE, 2017. Reg. Price $22.90. SPECIAL PRICE $19.95. Success Kit includes: 1 Parent's Guide for Smile & Succeed for Teens, and 1 Smile & Succeed for Teens book. Give your teen the edge!...

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

social-skills-for-teens-author-Kirt-Manecke

What People are Saying

  •  The need is there, but many businesses don’t have time or money for training in customer service and sales excellence. This book is a quick and affordable solution.

    Graham Van Dixhorn
    Owner, Write To Your Market, Inc.
  •  I loved the book Smile and Succeed for Teens because I found it extremely helpful. Your book could actually change every teen’s life around the world. The book has changed my perception of people skills by teaching me to pay attention and listen whenever someone is telling me something. The parts of the book that were most useful were calling people by name, shake hands firmly, and to apologize and mean it.

    MERIDETH
    teenager
  •  I really enjoyed reading your book. I believe that there are many businesses and sales professional that can really benefit from Smile and your process.

    George Haralampopoulos
    Owner, Growth Strategies, Bloomfield Hills, MI
  •  I love this book! If I could give this book 6 stars I would! It is fabulous! As a volunteer coordinator for a national non-profit and the mother of twin teenagers I highly recommend it. It should be required reading for all teens…and I really think they would enjoy it!

    KATEHLEEN OLAK
    mother
  •  How many times have shoppers been turned off, because they weren’t turned on by the sales help? Kirt Manecke of Milford has written a book for sales people that starts with the fundamental message, “Smile.” His small soft bound book is a quick read, outlining the basic principles of customer service and sales.

    The Oakland Press
  •  Lots of lessons to live by in sales and service.

    Dan Bolda
    President, Michigan Pension & Financial, Farmington Hills, MI

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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