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Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  The book is effective as I am not the best with eye contact.

    MATTHEW
    teenager
  •  I gave your book to my son. He is the rough type, a hunter. I thought he’d either like it or not. He loves your book! He told me that he likes it so much he is going to take it to school to show his teacher! This is a huge compliment to you and your book!

    CHRISTINA
    mother, South Lyon, MI
  •  I bought this book last week for my special education class and already I see that their attitudes have improved. They are smiling, making eye contact and engaging me in conversation-all things they learned from the book! Smile & Succeed for Teens really makes a positive difference in their lives.

    Special Education, Southeast MI
    TEACHER
  •  The valuable lessons included in the book’s content should be shared with every teen (and their parents).

    GOODHEART
    WILCOX PUBLISHER
  •  SMILE, simply blew me away. It is a must read for anyone intent on improving their business. There are so many simple ideas in this book that we all know are effective, but, some how, fail to use. Why? Think about this item in the book: 80 percent of companies believe they provide great customer service, but only 8 percent of their clients agree. WOW!

    Time to put away our egos and concentrate on our most valuable asset: our customer. This book should not be put on a shelf, but rather, carried daily, as a manual, to be reviewed and shared. Thanks, Kirt.

    Jack Lang
    Sales Manager, Fish Window Cleaning Co., Southfield, MI
  •  An excellent crash course in customer service-read it to become a quick study at delighting those you serve.

    Katya Andresen
    AUTHOR, ROBIN HOOD MARKETING: STEALING CORPORATE SAVVY TO SELL JUST CAUSES

Press

Grandparents Link, May 26, 2016

This is a terrific book to give to your teenage grandchildren. 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Book Review: Smile & Succeed for Teens, Special Needs Book Review, March 9, 2016

"HIGHLY RECOMMENDED BY SPECIAL NEEDS BOOK REVIEW" 

Is Technology Robbing Our Grandchildren of People Skills?, February 22, 2016

"Manecke’s book presents valuable people skills in a short, simple format" 

Book Review: Smile & Succeed for Teens, The Art of Autism, February 9, 2016

"I recommend this book." 

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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