Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
An EXCELLENT book! I was a national sales manager for 18 years and have seen a lot of sales and customer service books-but this one is right on. It hits every important point, and it is condensed and quick to read. I was suspicious when it said 60 minutes, but I was pleasantly surprised as I read it in 45 minutes. We are going to have all our staff read Smile.
A great book that you can take action with!
An excellent crash course in customer service-read it to become a quick study at delighting those you serve.
Smile and Succeed for Teens can be considered as a How to Win Friends and Influence People guide for teenagers…Kids who implement the tips in Smile and Succeed for Teens will stand above all the rest…If our schools don’t teach these skills, then it’s imperative we provide our kids with other means to learn them…Teens who practice these winning strategies will form positive, professional habits that will set them apart from many of their peers.
I found the book personally inspiring. I would not have known what to do and what not to do in an interview.
I use this book to prepare for an interview, get a job,
learn how to speak to adults, and more.
Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.
Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.