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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  Smile is very helpful. It teaches you to smile and be positive, and if you do this, customers will be positive back. It gives you every single situation and what you should do. Now I’m a lot more talkative and able to engage with customers than before I read Smile. It’s a really good book. I could not put it down. It gets right to the point. Everyone should read it.

    Zamira
    South Sheridan Laundry, Denver, CO
  •  Just finished reading Smile and Succeed for Teens. As a youth serving professional, I am struck at how simple and direct this book is with wonderful tools for teens. It is written in accordance with the concrete nature of teen brain development. Many know that the adolescent brain is developed except for the pre frontal cortex which is not completely developed until the mid twenties. The prefrontal cortex is where executive cognitive functioning and decision making takes place. Young people need these simple skills for making friends, getting a job, succeeding in school, and working toward their hopes and dreams. This book is a must have! Thank you Kirt Manecke for caring enough about young people to give them another tool for their toolbox on the road to success. This book showcases how easy it is to be above average!

    JONEEN MACKENZIE
    President & Founder, The Center for Relationship Education, CO
  •  If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.

    Brian Jud
    AUTHOR, CONSULTANT, AND PRESIDENT BOOK MARKETING WORKS, LLC, AVON, CT
  •  There are two major problems for which schools are in great need of subject material: One is personal finance. The other is people skills. Your books solve the HUGE people skills issue! They are right on!

    MARY GIBSON
    owner, Secondary Teacher’s Store, MI
  •  The challenge is making good customer service happen, and happen consistently…have found a tool to assist their employees in that endeavor: the book Smile: Sell More with Amazing Customer Service by Kirt Manecke.

    STORES magazine, National Retail Federation
  •  You are going to get more sales if you know the fundamentals in Smile. Once you know these fundamentals, your batting average goes up 99%. With a minimal investment in training with this book, you get so much more ROI. If you just do these basic fundamentals in Smile you will make so much more money.

    Rich Lindhorst
    President, HomeCarePost.com

Press

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Ten Best Books for Middle Schoolers 2017, May, 2017

Smile & Succeed for Teens listed as one of 10 best books for middle schoolers. 

Interview on Autism Live , January 12, 2017

Autism Live interview discussing the new Parent's Guide for Smile & Succeed for Teens. 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? The Smile Training Kit is for you! Quickly and easily train your staff to delight your customers and keep them coming back for more, and brining all their friends with them. Increase your revenue and profits today.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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