Menu

Buy Now

INSIDE OUR STORE

  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

social-skills-for-teens-author-Kirt-Manecke

What People are Saying

  •  Every receptionist in America should have this book.

    Brian Jud
    Author, Consultant, and President, Book Marketing Works, LLC, Avon, CT
  •  I really enjoyed reading your book. I believe that there are many businesses and sales professional that can really benefit from Smile and your process.

    George Haralampopoulos
    Owner, Growth Strategies, Bloomfield Hills, MI
  •  The challenge is making good customer service happen, and happen consistently…have found a tool to assist their employees in that endeavor: the book Smile: Sell More with Amazing Customer Service by Kirt Manecke.

    STORES magazine, National Retail Federation
  •  You are going to get more sales if you know the fundamentals in Smile. Once you know these fundamentals, your batting average goes up 99%. With a minimal investment in training with this book, you get so much more ROI. If you just do these basic fundamentals in Smile you will make so much more money.

    Rich Lindhorst
    President, HomeCarePost.com
  •  Now I know when to have my phone out and when not to.

    ISABELLE
    teenager
  •  As Owner and CEO of My Busy Butterfly, LLC – An Errands and Concierge Company, it is of utmost importance that my Butterflies provide superior service that goes above and beyond to all our delightful clients. Therefore, Smile! is a huge part of my training program because it not only reminds and prepares, but helps them succeed while out in the field. Thank you, Kirt, for this great little but mighty gem!

    Amy Gresock
    CEO and Founder, My Busy Butterfly, LLC, Brighton, MI

Press

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Smile Training Kit

customer-service-training-book

Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

social-skills-for-teens

Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

SUBSCRIBE BY EMAIL & Get the blog in your inbox.