Kirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. His books are are crash courses - concise, quick, and easy to read to help you generate immediate results. His books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. He spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.
Smile & Succeed for Teens is an excellent resource for teens, young adults and first time job seekers who value proven methods to gain employment and succeed in customer service. The author’s examples were clearly explained and helpful. It’s a solid investment in employment skills that will pay dividends many times over!
How many times have shoppers been turned off, because they weren’t turned on by the sales help? Kirt Manecke of Milford has written a book for sales people that starts with the fundamental message, “Smile.” His small soft bound book is a quick read, outlining the basic principles of customer service and sales.
Just finished reading Smile and Succeed for Teens. As a youth serving professional, I am struck at how simple and direct this book is with wonderful tools for teens. It is written in accordance with the concrete nature of teen brain development. Many know that the adolescent brain is developed except for the pre frontal cortex which is not completely developed until the mid twenties. The prefrontal cortex is where executive cognitive functioning and decision making takes place. Young people need these simple skills for making friends, getting a job, succeeding in school, and working toward their hopes and dreams. This book is a must have! Thank you Kirt Manecke for caring enough about young people to give them another tool for their toolbox on the road to success. This book showcases how easy it is to be above average!
This book helped me with eye contact, shaking hands, greeting people, and knowing what to wear for special occasions. I learned when to not be on my phone.
The book is valuable. For instance, I didn’t really know there was a specific way to shake someone’s hand.
It is the execution of common people skills which make a difference in the customer experience. Smile & Succeed for Teens tackles these issues. You got it right!
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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.