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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  I like the tips and directions on smiling and how to shake hands.

    DEVON
    teenager
  •  Manecke’s award-winning book delivers just the right dose of customer-friendly medicine to help your store get back into stellar service shape… Yet you alone reading it is not enough. Make your whole team of store support read Smile: Sell More With Amazing Customer Service!

    Retail Minded magazine
  •  This book is a home run. As a father and businessman I strongly recommend this book. It’s great to watch my 12 year old daughter practice the skills she’s learned from the book, such as having a good handshake and making eye contact. It’s so fun to have conversations about what she notices when we go to different businesses. I know it has helped her to prepare for success by learning skills that she can use in school, and work, when she’s old enough. The book helps to teach skills that might not have sunk in so easily if they were coming straight from me.

    The book has also enhanced my employee training and saved me time for those employees with little or no customer service experience. It should be required reading.

    PETER WOTTOWA
    father
  •  Your book is all the rage in our ISD! It’s a GREAT book for teens! Teachers are telling me that they’ve never seen anything like it and that it has all the great information that we assume teens know but they don’t. Teachers love that it is short and to the point.

    TAMMY HANSFORD
    Teacher Consultant, Washtenaw ISD, MI
  •  I work in a sales role at a national non-profit, and was really struggling. Smile offered a step by step guide to my job, even though I’m not selling a tangible product. The tips are transferable and they are presented in a straight to the point and easy to apply/process format. Manecke is honest when he says “the essential 60-minute crash course.” Because the short time commitment and the usefulness of the information, I recommend this book to anyone in a sales position.

    Liz Revard, MI
  •  It is the execution of common people skills which make a difference in the customer experience. Smile & Succeed for Teens tackles these issues. You got it right!

    ROBERT LAMEIER
    President & CEO, Miami Savings Bank

Press

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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