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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...

Meet The Author

Meet The Author

Kirt Manecke is an Amazon best-selling and award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books are used by Neiman Marcus, BancorpSouth, North Carolina Department of Health and Human Services, and many others. These books are crash courses - concise, quick, and easy to read to help you generate immediate results. Kirt's books have won 11 awards, including the coveted Teachers' Choice Awards, and prestigious Mom's Choice Gold Awards. Kirt spent nine months meeting with teens for his award-winning book on job skills and social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  I read your book this weekend and loved how you teach the importance of the basics which seem to be lacking in today’s world. The examples you give of specific dialog and verbiage to use in each situation are great. There are definitely a lot of retailers that could benefit from this resource!

    Karen May
    Sales Representative, Birmingham, MI
  •  As a partner in an automotive dealership group, how we approach customer service is more than important, it’s life or death for our business…This training can be delivered many different ways and we chose Kirt Manecke’s Smile: Sell More with Amazing Customer Service as a major component of our core training. The message delivered in this book resonates perfectly in today’s world and falls right in line with our “attitude is everything” foundation.

    This book has a simple comprehension, a quick delivery, and is right on target! What else can you ask for? I highly recommend this book to all those businesses who deal directly with people.

    We have started an “evidence” book full of positive customer feedback. Since we read Smile as a team, our evidence book has exploded.

    Thad Szott
    Thad Szott Auto Group, Highland, MI
  •  I use this book to prepare for an interview, get a job,
    learn how to speak to adults, and more.

    CHLOE
    teenager
  •  Your book is excellent! It’s full of lots of useful information. I enjoyed it.

    Ron Berry
    Farm Bureau Insurance, Brighton, MI
  •  I read Smile and it’s funny because the very next day the first customer I assisted after reading it called my manager to say what a nice job I did. I took Dale Carnegie but I think we all need Smile as it is a refresher. We use it here for training and they are having all the managers read Smile.

    Robin
    Colasanti’s Market, Highland, MI
  •  Every business and employee should read this terrific book BEFORE they start working with customers. Moms, this is a wonderful book for graduates and young people entering the workforce, or for anyone who works with people. Buy it today!

    Suzanne Gilbert
    Creative Director, Main Street Art, Milford, MI

Press

Cathy Duffy Reviews, June, 2018

A super-helpful book on people skills that teens might actually read.  

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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