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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • CLASSROOM PACKS: SMILE & SUCCEED FOR TEENS

    Classroom packs of Smile & Succeed for Teens ensure your students succeed! Grades 6-12. Includes FREE Teaching Guide PDF....

  • TEACHING GUIDE: SMILE & SUCCEED FOR TEENS

    Ensure your students succeed! This softcover Teaching Guide for the book Smile & Succeed for Teens will help you quickly and easily teach the activities in the book. $44.95...

  • SMILE Training Kit for Business: 12 Books

    A recipe for success! 12 Smile: Sell More with Amazing Customer Service books. Free Smile Training Guide softcover ($24.95 value), Getting Started Tips,12 Bookmarks. FREE shipping. MONEY-BACK GUARANTEE. ONLY $179.95...

  • TEEN EMPLOYEE TRAINING PROGRAM: 100 BOOKS

    Train your teen employees to delight your customers. Make more money today! Includes 100 Smile & Succeed for Teens books. (Contact us for customer quantities)...

  • Smile Book and Training Guide Combo

    COMBO SPECIAL! One Smile: Sell More with Amazing Customer Service book, PLUS The Training Guide for Smile: Sell More with Amazing Customer Service softcover. Save over 50%!  Just $19.99 for a limited time....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  Read your book SMILE and loved the practical how-to common sense approach. Every teenager getting their first service job whether in retail or restaurant should be required to read it. Poor customer service is a pet-peeve of mine, from anyone of any age. Can’t wait to read your next two books!

    Sue Choma
    Mother of two, Novi, MI
  •  I love Smile & Succeed for Teens! The tips work. This book is amazing!

    NOVA
    teenager
  •  Smile & Succeed for Teens is perfect for today’s children and young adults! It is concise, has entertaining characters to convey the message, and gives practical examples to use in today’s world. This book covers basic manners, teaches sales techniques but also skills on how to sell themselves as the best candidate when applying for a job. A suprise bonus is the chapter, Be A Rock Star, which addresses the personal benefits of fundraising and volunteering and looks great on a resume’. In each chapter includes fun-filled facts or tips and websites for more information on a specific topic. Well done, Mr. Manecke, five stars!

    AMY GRESOCK
    Owner, My Busy Butterfly, LLC
  •  I bought Smile & Succeed for Teens to get my child to put away his iPad.

    JULIE
    mother
  •  A little gem of a book that all teens should read. Details common sense hints to help teens gain the people skills they need to get and keep a job, as well as succeed in school settings. The layout is pleasing and easy to read. Wish I’d have had it when my children were teens!

    EUGENE HYNES
    father
  •  Every business and employee should read this terrific book BEFORE they start working with customers. Moms, this is a wonderful book for graduates and young people entering the workforce, or for anyone who works with people. Buy it today!

    Suzanne Gilbert
    Creative Director, Main Street Art, Milford, MI

Press

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Today's Catholic Homeschooling, October 4, 2016

"This is a must-read book for all teens embarking on their working career." 

Top Five Social Skills for Teens with Special Needs, July 1, 2016

To help teens with autism succeed in school, work and life, here are five valuable tips.  

Grandparents Link, May 26, 2016

"This is a terrific book to give to your teenage grandchildren." 

Parenting Special Needs Magazine, May 13, 2016

"Provides teens with a quick, easy, and fun way to improve their skills."  

Smile Training Kit

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UNHAPPY CUSTOMERS LEAD TO LOST SALES. IS YOUR CUSTOMER SERVICE COSTING YOU MONEY OR MAKING YOU MONEY? Quickly and easily train your staff in customer service and sales! Affordable, quick and effective. Get the customer service training book used by Neiman Marcus and others in this one-of-a-kind training kit. Make training your staff quick, fun and profitable. ONLY $179.95. FREE SHIPPING

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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