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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  You have written a very nuts and bolts practical book
    that helps businesses make money.

    Steve Fadie
    Author, Words to the Rescue: The sentiment guide for the tongue tied
  •  A direct, helpful guide without wasted words or time.

    METRO PARENT MAGAZINE
  •  Smile is very helpful. It teaches you to smile and be positive, and if you do this, customers will be positive back. It gives you every single situation and what you should do. Now I’m a lot more talkative and able to engage with customers than before I read Smile. It’s a really good book. I could not put it down. It gets right to the point. Everyone should read it.

    Zamira
    South Sheridan Laundry, Denver, CO
  •  I read Smile and it’s funny because the very next day the first customer I assisted after reading it called my manager to say what a nice job I did. I took Dale Carnegie but I think we all need Smile as it is a refresher. We use it here for training and they are having all the managers read Smile.

    Robin
    Colasanti’s Market, Highland, MI
  •  Smile should be required reading for every student in Detroit public schools.

    Father of two
    Southeast Michigan
  •  Smile is fun to read and then apply the skills and
    see what positive things happen. It works!

    Connie Epley, Dayton, OH

Press

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Smile Training Kit

customer-service-training-book

Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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