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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens....

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  Move over Peter Glenn as you sit in Customer
    Service heaven, someone is channeling you.

    Paco Underhill
    AUTHOR, WHAT WOMEN WANT: THE SCIENCE OF FEMALE SHOPPING
  •  I did get the book and a cup of Starbucks and I did read it in 1 hour! I really enjoyed it and am implementing some of the techniques already in my interactions with people. Thank you!

    Amy Zeilenga
    Executive Director, Byron Center Chamber of Commerce, Byron Center, MI
  •  Smile & Succeed for Teens is useful to me because I am shy. I am a babysitter and I learned to smile and make eye contact. I love the pictures!

    ISABELLA
    teenager
  •  I love your book! It was a quick and easy read. It is perfect for any teen looking to get that first job and not only succeed in getting the job, but keeping the job. It’s common sense to us, but not to today’s technology connected students. I also liked how they connected activities students are already doing and interested in, into first time job opportunities. The book provides information that a parent may or may not provide to their teen. Even if they did, we know teens don’t always listen to their parents. My own kids, just by seeing the cover, wanted to take a look at it.

    The ideas presented could be easily incorporated into the classroom. I think it should be on every Career Development Practitioner/Counselor’s bookshelf!

    JENNIFER KLUESNER
    Oakland Schools (MI), Regional Career Development and Career Cruising Coordinator
  •  Everything in this book should be used daily.

    Larry Krispin
    Head Buyer, Hiller’s Markets
  •  If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.

    Brian Jud
    AUTHOR, CONSULTANT, AND PRESIDENT BOOK MARKETING WORKS, LLC, AVON, CT

Press

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Ten Best Books for Middle Schoolers 2017, May, 2017

Smile & Succeed for Teens listed as one of 10 best books for middle schoolers. 

Interview on Autism Live , January 12, 2017

Autism Live interview discussing the new Parent's Guide for Smile & Succeed for Teens. 

Psych Central, November 18, 2016

"With an entertaining and succinct delivery, Manecke’s book will be helpful to many teenagers attempting to find their way in the real world." 

Smile Training Kit

customer-service-training-book

Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? The Smile Training Kit is for you! Quickly and easily train your staff to delight your customers and keep them coming back for more, and brining all their friends with them. Increase your revenue and profits today.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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