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  • SMILE: SELL MORE WITH AMAZING CUSTOMER SERVICE

    Let Smile be Your Trainer! Winner of 8 awards. The Essential 60-Minute Crash Course in Customer Service and Sales. Get the book Neiman Marcus uses for training. Just $15.99...

  • SMILE & SUCCEED FOR TEENS

    A CRASH COURSE in social skills for teens to ensure success in school, work and life. The solution to get your teens to put down the electronics (and feel good about it!). Triple award-winner! Only $9.95...

  • Parent's Guide for Smile & Succeed for Teens

    The Parent's Guide for Smile & Succeed for Teens. Perfect for parents, grandparents and other mentors to help young people master the life-changing skills in Smile & Succeed for Teens. $14.95...

Meet The Author

Meet The Author

Kirt Manecke is a an award-winning author and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers.

winner-11-awards-kirt-maneckeKirt's books have won 11 awards. Quick-easy social skills for teens! He spent nine months meeting with teens for his award-winning book on social skills for teens,
Smile & Succeed for Teens: Must Know People Skill for Today’s Wired World.

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What People are Saying

  •  This book helped me with eye contact, shaking hands, greeting people, and knowing what to wear for special occasions. I learned when to not be on my phone.

    GABI
    teenager
  •  If you deal with people, regardless of industry or setting, for profit or non-profit, you need the skills in this book.

    Marilyn Suttle and Lori Jo Vest
    Authors, Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
  •  Your book is all the rage in our ISD! It’s a GREAT book for teens! Teachers are telling me that they’ve never seen anything like it and that it has all the great information that we assume teens know but they don’t. Teachers love that it is short and to the point.

    TAMMY HANSFORD
    Teacher Consultant, Washtenaw ISD, MI
  •  A great book that you can take action with!

    Will Roche
    Former Senior Vice President Raymark, SC
  •  I loved the book Smile and Succeed for Teens because I found it extremely helpful. Your book could actually change every teen’s life around the world. The book has changed my perception of people skills by teaching me to pay attention and listen whenever someone is telling me something. The parts of the book that were most useful were calling people by name, shake hands firmly, and to apologize and mean it.

    MERIDETH
    teenager
  •  WOW! Well worth the time and money. What I found helpful about Smile was that it really focused on the basics that so many of us can do well, but we often forget or would never think of. Eye contact. Follow up. “May I put you on hold?” The little things that we observe in our daily lives when we are on the receiving end of customer service. The book has already paid for the investment of $15 and ~90 minutes.

    As I read Smile, I went back and made three lists: 1) habits I already do in my job; habits I probably can’t do in my job, and habits I should start doing. I have been able to work the new habits into my daily routing, clients are noticing, and I’m closing more sales (too early to quantify the amount) and relationships seem to be getting stronger. It would be just fine with me if everyone (except my competitors) read this book. Well done!

    TGFBV

Press

Master Job Skills at Your Local Animal Shelter, November 21, 2017

Volunteering at an animal shelter is a great way for teens and young adults on the autism spectrum to practice and improve job skills. 

New Book: Parent’s Guide for Smile & Succeed for Teens, August 15, 2017

"I recommend this book." 

The People Skills that Teens and Young Adults Need to Succeed in School, Work, and Life, August 6, 2017

"Smile & Succeed for Teens by Kirt Manecke is a valuable resource for me as a coach." 

Autism Quality of Life Podcast, August 6, 2017

Kirt Manecke discusses his Smile books and new Parent's Guide in this podcast. 

MiddleWeb Review, June 21, 2017

People Skills for Today's Wired World: "I loved it and so did the teens I shared it with." 

Smile Training Kit

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Do you need a quick, easy and effective way to train your staff? Looking for affordable and flexible training? Can't afford expensive seminars? Let SMILE be your trainer! Quickly and easily train your staff to delight your customers and keep them coming back. Increase your revenue and profits today. Save money when you purchase SMILE books in bulk.

CLASSROOM PACKS

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Prepare your students for success in school, work and life! Classroom packs are available for both books (click on the dropdown menu under "BOOKS" along the top navigation menu to access Classroom Packs for Smile: Sell More with Amazing Customer Service). Each classroom pack includes a FREE Teaching Guide pdf. Click below for classroom packs for Smile & Succeed for Teens. Perfect for social skills, life skills and job skills training.

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