We Accept School Purchase Orders
send to kirt@smilethebook.com

BUY SMILE IN BULK AND SAVE


customer service training book

Bulk rates are available for corporate gifts, training, premiums, associations, fundraising, schools, and more. Schools, build your own classroom pack! Schools receive free Teaching Guide pdf with bulk purchase. 

When you purchase 200 or more copies for your group, author Kirt Manecke will Zoom into your meeting for a short talk about customer service. Contact kirt [at] smilethebook.com to schedule.

Retail $15.99. The bulk rate discount price is automatically applied at checkout along with *FREE SHIPPING.

Special Bulk Rate Discounts

  • 11-20 Books: 20% discount: $12.79 per book, plus 2 FREE books
  • 21-49 Books: 35% discount: $10.39 per book
  • 50-200 Books: 50% discount: $7.99 per book   MOST POPULAR
  • 201-1,000 Books: 62% discount: $5.99 per book
  • 1,001+ Books: Please contact Kirt@SmiletheBook.com or 248-685-0483 for pricing.
*Includes FREE Shipping To One Location In Lower 48 States In USA. Non-Returnable. Sales Tax Applied At Checkout Where Applicable.

Why Give SMILE as a Gift?
Forget the pens, water bottle and ball caps! Books have a high perceived value and make the perfect gift to thank employees and strengthen relationships with customers. Immediately:

  • Improve employee engagement, confidence, loyalty, and productivity.
  • Improve customer service, sales, and your bottom line. 
  • Boost work satisfaction and strengthen bonds. 
  • Motivate employees. 
  • According to McKinsey and Company, brands that focus on Customer Success improve their revenue by 10 to 15% while lowering the cost to serve 15 to 20%. A 5% increase in customer retention can boost profits by 25% to 95%.

Plus:

  • 66% of employees would quit a job if they felt under-appreciated. That jumps to 76% for millennials.
  • 69% of employees say they would work harder if their efforts were better appreciated.
  • 83% of C-suite executives believe that business gifts generate measurable positive ROI (Forbes). 
  • Strengthen relationships, trust and keep your business top of mind.
  • Stand out from the competition. 
  • It's good business. You never get a second chance to make a positive first impression. 
  • Thank current customers, deepen relationships and improve customer retention. 
  • Prevent customer churn.
  • Increase referrals. 
  • Use as a lead generator. Customers respond 5x more often with a personalized gift than with any other form of marketing.
  • 68% of people say having received a “memorable” business gift strengthened their relationship with the business.
  • Companies that use gift-giving campaigns increase sales 20% more than companies who don’t have a gift plan in place.
  • Made in USA is universally favored as a top values attribute. SMILE books are printed in the USA.

 

Turn your employees and clients into your own personal salesforce!

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