Why Give SMILE as a Gift?
Forget the pens, water bottle and ball caps! Books have a high perceived value and make the perfect gift to thank employees and strengthen relationships with customers. Immediately:

• Improve employee engagement, confidence, loyalty, and productivity.
• Improve customer service, sales, and your bottom line. 
• Boost work satisfaction and strengthen bonds. 
• Motivate employees. 
• According to McKinsey and Company, brands that focus on Customer Success improve their revenue by 10 to 15% while lowering the cost to serve 15 to 20%. A 5% increase in customer retention can boost profits by 25% to 95%.
  
  

Plus:

• 66% of employees would quit a job if they felt under-appreciated. That jumps to 76% for millennials.
• 69% of employees say they would work harder if their efforts were better appreciated.
• 83% of C-suite executives believe that business gifts generate measurable positive ROI (Forbes). 

• Strengthen relationships, trust and keep your business top of mind.
• Stand out from the competition. 
• It's good business. You never get a second chance to make a positive first impression. 
• Thank current customers, deepen relationships and improve customer retention. 
• Prevent customer churn.
• Increase referrals. 
• Use as a lead generator. Customers respond 5x more often with a personalized gift than with any other form of marketing.
• 68% of people say having received a “memorable” business gift strengthened their relationship with the business.
• Companies that use gift-giving campaigns increase sales 20% more than companies who don’t have a gift plan in place.
• Made in USA is universally favored as a top values attribute. SMILE books are printed in the USA.

Turn your employees and clients into your own personal salesforce!