GET THE BOOK NEIMAN MARCUS USES FOR TRAINING! DID YOU KNOW?
(Discounts applied at check out for orders of 11+ books. Buy in BULK and SAVE.)
The advantage this book has over others is that it's quick and easy to read. This means: 1) you and your staff will actually read it and 2) you can start today.
Customer service giants Neiman Marcus, BancorpSouth, and Edge Hosting us SMILE and you can too.
Customer service and sales training can be expensive and time consuming. Not anymore. SMILE is a quick 60-minute (or less) read. Anyone can read SMILE and start delighting customers and increasing revenue TODAY!
New research from Harvard University says social skills are the TOP factor in getting a job. Smile is packed full of social skills and job skills.
Smile is the perfect supplement book for your classroom. Popular with CTE (Career and Technical Education) teachers. Read this glowing Teacher evaluation of Smile from Learning Magazine and the Teachers' Choice Awards. Learn about Classroom Packs.
Smile can also be used with staff and administrators for professional development to improve customer service inside the school.
FREE PDF Teaching Guide with your purchase of a classroom pack(s). Learn about the Teaching Guide.
The ideal customer service handbook.
Enjoy the short video trailer below for the amazing customer service handbook Smile.
A Greektown restaurant owner's wife purchased one copy of Smile at a local gift store to give to her husband because he was going to fire three of his waitresses for being rude to customers. The wife came back two weeks later, said her husband loves the book and purchased three more copies.
Two weeks later the wife told the gift shop owner that after reading the book the three waitresses have dramatically improved their customer service skills and her husband no longer needs to fire them.
Just that morning a customer came in for breakfast, and just before leaving, gave the waitress a hug and a $20 tip, the largest tip the waitress has ever received for breakfast!
THE WIFE EXCLAIMED, "I'D PAY $100.00 FOR THIS BOOK!"
Read the following review on Smile from John Spence, a Top 100 Business Thought Leader in America: Customer Service: It Will Save Or Kill Your Business
Quantity bulk rates are available for corporate gifts, training, premiums, associations, fundraising, and more. The bulk rate discount price is automatically applied at checkcout along with *FREE SHIPPING.
Special Bulk Rate Discounts
11-20 Books: 20% discount: $12.79 per book, plus 2 FREE books
21-49 Books: 35% discount: $10.39 per book
50-200 Books: 50% discount: $7.99 per book
201-1,000 Books: 62% discount: $6.07 per book
1,001+ Books: Please contact us at Kirt@SmiletheBook.com or 248-685-0483 for pricing.
*Includes FREE shipping to one location in lower 48 states in USA.
Sales tax will be applied at checkout where applicable.
Smile: Sell More with Amazing Customer Service
Soft cover. 106 pages. ISBN 978-0-9850762-3-8
You are fully protected by our 100% No-Risk Double-Guarantee. If you don’t like SMILE over the next 14 days, then we will happily refund 100% of your money.
No questions asked.