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Smile The Book - Press Kit

Kirt Manecke

@ 248-685-0483

Images JPG (SCROLL DOWN)

The images, news releases, sample book review, sample Q & A, book excerpts, and book trailer videos in this press kit may be used in newspapers, magazines, blogs, and other media for stories about this book without written permission.   

To Download Images (JPG)

Windows: Click on image for high resolution image (will open in new window), then RIGHT click on the image, select "Save Image As" and save to your computer. OR click on the RED "DOWNLOAD IMAGE" button for high resolution image underneath each image and open or save file per directions in pop up window.
Macintosh: Drag-and-drop image to your desktop or click and HOLD on the link, select "save as" and save to your computer.

Images (JPG)

Click on thumbnails for high resolution images.
Book Front Cover High Res. and Low Res. (top row).
Author Kirt Manecke (2nd, 3rd rows). Dog in photo is Kirt's adopted dog Ozzie.

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PRESS RELEASE

Made in the U.S.A

Award-winning Smile: Sell More with Amazing Customer Service is Made in Michigan.

Contact

Solid Press, LLC
PO Box 145
Milford, MI 48381
248-685-0483 or kirt@smilethebook.com
www.SmiletheBook.com

About the Book

Quick Summary: A quick, easy-to-read customer service and sales guidebook to help employers and employees delight customers and dramatically increase sales. Alternate Summary: A crash course in customer service and sales. You can read it in 60-minutes or less and increase your sales today.

About the Author: Summary

Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A former owner of an award-winning specialty store, he lives in Milford, Michigan.

His book Smile: Sell More with Amazing Customer Service is the winner of eight awards, and his book Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World is the winner of two awards. Learn more about Kirt here.

Suggested Interview Q & A

Book Excerpts

We encourage you to use these excerpted articles (with byline) full of valuable, actionable advice in your magazines, newspapers, newsletters, blogs and other media. Book Excerpts

Sample Book Review

Product Info
Retail price: $15.99
Softcover 106 pages
Copyright: 2013
ISBN: 978-0-9850762-3-8

​BOOK DESCRIPTION
​The essential 60-minute crash course in customer service and sales. Winner of 8 awards, including Foreword Book of the Year Award, SMIILE is the quick and easy way to train your staff to delight customers and sell more, starting TODAY.

 

Companies Using Smile

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EBOOK AVAILABLE

Available in eBook format for Kindle, Nook and iPad, iPhone or iPod touch (with free Kindle app), and Kindle for PC and Nook for PC to read on your PC.

What People are Saying

  •  I did get the book and a cup of Starbucks and I did read it in 1 hour! I really enjoyed it and am implementing some of the techniques already in my interactions with people. Thank you!

    Amy Zeilenga
    Executive Director, Byron Center Chamber of Commerce, Byron Center, MI
  •  I loved the book Smile and Succeed for Teens because I found it extremely helpful. Your book could actually change every teen’s life around the world. The book has changed my perception of people skills by teaching me to pay attention and listen whenever someone is telling me something. The parts of the book that were most useful were calling people by name, shake hands firmly, and to apologize and mean it.

    MERIDETH
    teenager
  •  Our staff love the books in our Young Adult programs. Thanks again!

    DR. JENNIFER SCOTT-BURTON
    Executive Director , Special Education, Washtenaw ISD
  •  I loved how this book gives skills that the students really, really need…A+ already!

    Learning Magazine
    Teachers’ Evaluation Comments, Teachers’ Choice Awards
  •  Smile is very simple, very effective. It helps me create the environment I want for my employees and customers. Everything in the book is basically common sense, but it’s written so concisely and clearly, it can be read in under an hour. Everyone who works in the store, including myself, is responsible for reading Smile. We want everyone to understand how important it is to do as the book recommends.

    Ken Snook
    Owner, Colasanti’s Market, Highland, MI
  •  Smile & Succeed for Teens is useful to me because I am shy. I am a babysitter and I learned to smile and make eye contact. I love the pictures!

    ISABELLA
    teenager

Book Trailer Short: Let Smile be Your Trainer!

Smile Book 60 Second Trailer: Train Your Staff Quickly and Easily

We Support Buying Local

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Awards

Giving Back

I donate one percent of sales of Smile: Sell More with Amazing Customer Service to animal welfare. Learn more about our Causes.

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Press Kit - Smile Book
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