The images, news releases, sample book review, sample Q & A, book excerpts, and book trailer videos in this press kit may be used in newspapers, magazines, blogs, and other media for stories about this book without written permission.
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Book Front Cover High Res. and Low Res. (top row).
Author Kirt Manecke (2nd, 3rd rows). Dog in photo is Kirt's adopted dog Ozzie.
Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A former owner of an award-winning specialty store, he lives in Milford, Michigan.
His book Smile: Sell More with Amazing Customer Service is the winner of eight awards, and his book Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World is the winner of two awards. Learn more about Kirt here.
The essential 60-minute crash course in customer service and sales. Winner of 8 awards, including Foreword Book of the Year Award, SMIILE is the quick and easy way to train your staff to delight customers and sell more, starting TODAY.
Available in eBook format for Kindle, Nook and iPad, iPhone or iPod touch (with free Kindle app), and Kindle for PC and Nook for PC to read on your PC.
Very nicely done. Lots of very practical advice and short enough that it is not intimidating to front line staff and supervision.
The book is fantastic and full of great reminders. Sometimes the little things are what makes a difference between two services. I am going to make this book a working part of my business. Not only is it full of great principles, it helps to pull our focus towards what is important and why we are successful; our clients!
Excellent advice for today’s wired teen. Face-to-face communication seems to be a lost art amongst today’s technology-wired generation. Yet communications skills are vital for building relationships and landing and keeping a job. Smile & Succeed for Teens is a concise guide that instructs teenagers on what to do and what not to do to be approachable and successful. At 120 pages, it’s just the right length for teens who are used to fast-paced information. The text is broken up with cartoon sketches, bullet points, and quotes to make it visually interesting and teen-friendly. Topics include manners, body language, interview tips, and being a good employee.
Smile & Succeed for Teens is a must read for teens getting ready to enter the work force. The information would also be helpful for adults who could use a brush-up on good communication skills. Highly recommended.
Kids are not learning manners these days. Every child in America should read Smile!
To be honest…everybody needs this book.
Now I know when to have my phone out and when not to.
I donate one percent of sales of Smile: Sell More with Amazing Customer Service to animal welfare. Learn more about our Causes.