Teaching Students Communication Skills


Smile & Succeed For Teens Teaching Guide PDF

Teaching students communication skills? Now you can buy The Teaching Guide for Smile & Succeed for Teens in a convenient PDF! Perfect for the classroom, and church and other youth groups too.
Just $39.95

Look Inside (PDF)

Softcover Teaching Guide also available for Smile & Succeed for Teens

The Smile & Succeed for Teens Teaching Guide makes teaching students communication skills easy and effective. It will...

• Help your students apply the techniques in Smile & Succeed for Teens
• Help students improve critical communication skills for success in school, work, and life.
• Help students prepare for a job and get a head start in their career.
• Help students who have jobs or volunteer quickly improve customer service and increase sales or donations.

This Teaching Guide is the Perfect Activity Guide for Teachers: Covers PEOPLE SKILLS, JOB SKILLS, COVER LETTER/RESUME. MOCK JOB INTERVIEWS. ELECTRONIC ETIQUETTE, CUSTOMER SERVICE, SALES, VOLUNTEERING SKILLS and more. 18 exercises for teaching the social skills and job skills in the book Smile & Succeed for Teens.

35 pages (38 pages total) PDF. Make teaching students communication skills quick and easy!

Pre-Reading Activities

Exercise 1

Informational Text Scavenger Hunt

Navigate Smile & Succeed for Teens using important informational text features.

Exercise 2

Essential People Skills

Discover your students current knowledge of people skills commonly used at home, school, and work.

Exercise 3

Evaluating Personal Experience

Communicating with adults is a vital skill. This exercise provides students the opportunity to share their experiences with adults and improve their communication skills.

Reading Activities

EXERCISE 4: Role Play Top Ten People Skills (Ch. 1)

Experience first-hand the difference great people skills make in your relationships with friends, family and customers. These important skills help transition teens into the world of work.

EXERCISE 5: Create a Flyer (Ch. 2)

Possibilities for young adults to create their own job and start their own business. Opportunities are endless. Explore student interest areas and skill sets while creating a business flyer.

EXERCISE 6: Build a Cover Letter and Resume (Ch. 2)

A professional-looking cover letter and resume will impress employers and often be what separates those who are called in for interviews from those who are not.

EXERCISE 7: Mock Interview (Ch. 2)

With great people skills, there is a better chance of getting a job. An effective interview will/may determine if you get the job.

EXERCISE 8: Keep Your Job (Ch. 2)

Keeping a job involves many skills that teens may already possess from home and school experiences. Relating those skills to the world of work adds even greater importance to these life-long skills.

EXERCISE 9: Overcome Stress Evaluation (Ch. 2)

Be your best in school, work, and life. Explore some easy ways to deal with stress.

EXERCISE 10: Master Electronic Etiquette (Ch. 3)

Presentation is everything—including when texting, sending emails, and using social media.

EXERCISE 11: Role Play Customer Service Skills (Ch. 4-6)

Role playing allows your students to experience first-hand how the customer feels when customer service is poor or non-existent versus when customer service is excellent.

EXERCISE 12: Answer the Phone with a Smile (Ch. 4)

Being comfortable talking on the phone in a professional manner is a critical skill for success.

EXERCISE 13: Role Play Fundraising Skills (Ch. 7)

It’s common for people to be afraid to ask for donations, but your current fundraising experiences can be used effectively for other good causes. Role playing allows your students to gain confidence and improve their fundraising skills so they can easily transition to helping nonprofits and other causes raise funds.

Post-Reading Activities

EXERCISE 14: Be a Mystery Shopper (Ch. 1-7)

Being a mystery shopper is educational and fun! It can be eye opening as students experience good and bad customer service and sales techniques.

EXERCISE 15: Service Learning Project (Ch. 7)

It is vital to get young adults involved in their own communities and the world beyond.


EXERCISE 16: Make it Stick (Ch. 1-7)

Since much of the content in Smile & Succeed for Teens is new to students, ongoing training is critical. Consistent monthly or weekly review will ensure confidence using the techniques.

EXERCISE 17: Quotations, Illustrations, Computer Monitors, and Wired Tips (Ch. 1-7)

Inspirational quotes, illustrations, captions, and wired tips are found throughout the book and support the content of many sections.

EXERCISE 18: Book Review (Ch. 1-7)

Now it’s your students turn to rate this book! One of the best ways to assess how much content a student has retained from a book is to ask them to review it.


  • Lesson Worksheets
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