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REVIEWS


Reviews for the award-winning book Smile: Sell More with Amazing Customer Service

Featured Reviews

Smile, and the World Shops with You (PDF)
(STORES magazine, National Retail Federation, July, 2013) 

Going the Extra Smile: To save more animals, remember the little things (PDF)
(Animal Sheltering magazine, The Humane Society, January - February 2014) 

Smile: Sell More with Amazing Customer Service (PDF)

(San Francisco Book Review, December 30, 2013) 

Smile: Sell More with Amazing Customer Service by Kirt Manecke
(IndieReader.com, 5 star review, July 25, 2013)

Customer Service: It Will Save Or Kill Your Business (PDF) (Blog - JohnSpence.com, September 22, 2013)


The Midwest Book Review (May 7, 2013)

Editor's Note: No Time Like the Present
(American Salon magazine, December 1, 2013)

Why I wrote Smile, a crash course for retailers Once on page, turn to page 5
(Michigan Retailer, June, 2013)

You Can If You Will With Kirt Manecke
(You Can If You Will Radio Podcast, Podomatic, July, 2013)
Apple iTunes, free download for Mac and PC

Author Kirt Manecke featured in the article,
Five Experts, Five Tips For Business Success in 2015 (Forbes, December 31, 2014)


7 Things Stew Leonard's Can Teach You About Your Customers (CMS WIRE, December 3, 2013)

Make Customers Smile and Increase Sales (Independent Retailer, September 30, 2013)


Additional Reviews
Successful entrepreneurs have (and teach!) great customer service skills (MP Star Financial, July 24, 2015)

Milford author wins IPPY for teen book (Milford Times, May 19, 2015)


Author Kirt Manecke featured in the article,
How to Turbocharge Your Classroom Fundraising (National Education Association’s Member Benefits website, January 2015)

Declarations of Independence: Business Authors Did it Their Way (Foreword Reviews, September 17, 2014)

7 Things Stew Leonard's Can Teach You About Your Customers (CMS WIRE, December 3, 2013)

Turbocharge Your Land Trust Author Kirt Manecke's article featured in Saving Land magazine.
(Spring, 2015)

A smile, a free customer service tool (CUSTOMER SERVICE Blog, Infinite Training – The Customer Service Team, November, 28, 2013)

Go the Extra Smile (CX Journey, October 29, 2013)

The Customer Service Answer Is Simple And Intuitive! (Business 2 Community, October 21, 2013)

Smile: Sell More with Amazing Customer Service (The Old Schoolhouse Magazine, October, 2013)


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