Are you thinking about self-publishing a book but have no idea where to start? Award-winning author, book publishing and marketing expert Kirt Manecke will help you with self-publishing, marketing, sales, Amazon, public relations and more.
In a one-hour telephone consultation Kirt will answer your questions and help make your book a success. Email your questions in advance and Kirt will have tips and answers to your questions ready when you call.
Skyrocket your donations! Kirt provides personalized fundraising services based on your needs.< Obtain corporate sponsors
Please contact Kirt Manecke at Kirt@SmiletheBook.com or at 248-685-0483 if you have any questions and to arrange the date and time of your consultation. All fees are to be paid in advance by check, cash or credit card.
"It takes years to get a customer or donor, and seconds to lose one. I look forward to helping you stop losing customers or donors and start surprising and delighting your customers to keep them coming back for more." Kirt Manecke
Customer service is the heart of all business – get it right and experience success or settle on being mediocre. This book helps you get it right!
I love this book! If I could give this book 6 stars I would! It is fabulous! As a volunteer coordinator for a national non-profit and the mother of twin teenagers I highly recommend it. It should be required reading for all teens…and I really think they would enjoy it!
This book helped me with eye contact, shaking hands, greeting people, and knowing what to wear for special occasions. I learned when to not be on my phone.
WOW! Well worth the time and money. What I found helpful about Smile was that it really focused on the basics that so many of us can do well, but we often forget or would never think of. Eye contact. Follow up. “May I put you on hold?” The little things that we observe in our daily lives when we are on the receiving end of customer service. The book has already paid for the investment of $15 and ~90 minutes.
As I read Smile, I went back and made three lists: 1) habits I already do in my job; habits I probably can’t do in my job, and habits I should start doing. I have been able to work the new habits into my daily routing, clients are noticing, and I’m closing more sales (too early to quantify the amount) and relationships seem to be getting stronger. It would be just fine with me if everyone (except my competitors) read this book. Well done!
I did get the book and a cup of Starbucks and I did read it in 1 hour! I really enjoyed it and am implementing some of the techniques already in my interactions with people. Thank you!
Love it!!! Great book for Tweens and Teens! Simple skills that many of our young ones are missing! A must read!