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Turning around weak customer service: How to do it

Turning around weak customer service starts with training. Cartoon courtesy of Shep Hyken.

Did you know?: While 80% of companies think they’re providing superior service, customers say only 8% are hitting the mark? What’s the secret to turning around weak customer service? The good news is that it can be done.

To make sure your business is in the 8% of companies providing superior service, read and implement the tips below.

Tips for Turning Around Weak Customer Service

What tips can you add for turning around weak customer service?

Kirt Manecke is the author of the award-winning books Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more about Kirt on his website.

Posted by Kirt Manecke | 0 Comment
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