Looking for the perfect high school graduation gift? If you’re attending a high school (or college) graduation, celebrate with a life-changing gift. Prepare the graduate for a job! Give them a head start in their career with the book, Smile: Sell More with Amazing Customer Service.
The Perfect High School Graduation Gift
Smile is a 60-minute crash course in customer service and sales. The winner of eight awards, here’s what some people are saying about this perfect high school graduation gift:
“Customer service is the heart of all business – get it right and experience success or settle on being mediocre. This book helps you get it right!”
Robert Lameier, President and CEO, Miami Savings Bank, OH
“Manecke reminds us that these simple manners are essential to any company’s bottom line and shows how to implement them in a purposeful, effective way. Star Rating: 5 out of 5.”
San Francisco Book Review
“Very nicely done. Lots of very practical advice and short enough that it is not intimidating to front line staff and supervision.”
John Goodman, Author, Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
“How many times have shoppers been turned off, because they weren’t turned on by the sales help? Kirt Manecke of Milford has written a book for sales people that starts with the fundamental message, “Smile.” His small soft bound book is a quick read, outlining the basic principles of customer service and sales.”
The Oakland Press
“Feeling welcome can mean so much for the success of business. “Smile, Sell More with Amazing Customer Service” discusses the importance of service with a smile and how to better reach out to your customers to keep them coming back again and again with excellent service that they can’t get anywhere else. “Smile, Sell More with Amazing Customer Service” is a strong addition to business collections, highly recommended.”
The Midwest Book Review
“If only I had this when I started my business!”
Kimberli Bindschatel, business owner, Traverse City, MI
Kirt Manecke is the author of the award-winning books Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more about Kirt on his website.