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Hotel Customer Service Training Example

Hotel customer service training is needed at many hotels. I’ve noticed that some hotel employees are poorly trained and not delivering basic customer service. One exception is a wonderful employee, Telakia Martin, who works the front desk at the Fairfield Inn in Fenton, Michigan. Telakia greeted me with a warm smile and a friendly “Hello”. ... Read More

Posted by Kirt Manecke | 0 Comment
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