Looking for a quick, easy and effective sales and customer service training course? Check out my award-winning book, Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course.
Smile: Sell More with Amazing Customer Service is a 60-minute crash course in customer service and sales. Smile, short and simple with no wasted worlds, makes training your staff (and yourself!), quick, easy and fun. There is even special pricing for bulk purchases.
Smile’s simple, practical approach will help you sell more starting TODAY! A quick, 60-minute read, it could easily be the best gift you ever give yourself or your staff.
There is even a Training Guide available! This guide will help you and your employees apply the techniques in Smile. It makes training even easier!
I wrote the Smile: Sell More with Amazing Customer Service to promote and teach the simple premise that good service is good business – that if you treat your customers well, you will be rewarded in return. A crash course – it’s quick and easy to implement.
My passion for customer service and sales began years ago, when I co-founded an award-winning start-up – a specialty retail business in Michigan. Having worked at other businesses during college, I wanted my company to be different and better; to train employees in ways that would result in more sales and profits.
This desire led to the development of an extensive and innovative six-week training program for new employees, where they were introduced to proven techniques and had to pass a test before joining the sales team. The program worked. I watched as confidence – and customer satisfaction and sales – soared. The tenets taught in this first training program provided the basis of my award-winning book, Smile: Sell More with Amazing Customer Service.
Start improving your customer service and increasing your sales today. Get the book Neiman Marcus, BancorpSouth, and many others use for training. Learn more about Smile: Sell More with Amazing Customer Service.
Kirt Manecke is the author of the award-winning book and sales and customer service training course Smile: Sell More with Amazing Customer Service. He also wrote the award-winning book Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more about Kirt at his website.