The 2012 Naughty & Nice List from Consumer Reports is out. View the video below to learn which companies have the best and worst policies.
2012 Naughty & Nice List
Learn more in the article, “American Apparel is naughty, American Express is nice in latest Consumer Reports list“.
Introduced in 2010 as a public-education campaign, the list looks at the good and not-so-good shopping policies and companies. The Naughty & Nice List is based on input from Consumer Reports reporters and editors who cover shopping, travel, hospitality and telecommunications.
Do you have any companies to add to the Naughty & Nice List?
Kirt Manecke is the author of the award-winning books Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more on Kirt’s website.