If you are looking for an effective customer service eBook, you are in luck. The Kindle eBook version of my award-winning book, Smile: Sell More with Amazing Customer Service, is now available at the special promotional price of just $2.99! Regular price is $9.99.
This customer service eBook is a 60-minute crash course in customer service and sales (and fundraising). Packed with invaluable tips and advice, Smile’s simple, practical approach will help you sell more, starting today. A quick and easy read, it could easily be the best gift you ever give yourself or your employees.
If you’re using this customer service eBook to train new employees or current staff, choose one or two concepts to practice each day or each week – it’s easy to implement! Don’t have a training program or training manual? Let Smile be your trainer!
“Manecke reminds us that these simple manners are essential to any company’s bottom line and shows how to implement them in a purposeful, effective way.” Star Rating: 5 out of 5.
San Francisco Book Review
“If every retailer read this book – just the page “Never Ask ‘Can I Help You?'” – they’d quadruple their sales.”
Author, Consultant, and President Book Marketing Works, LLC, Avon, CT
“Very nicely done. Lots of very practical advice and short enough that it is not intimidating to front line staff and supervision.”
Author, Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
“How many times have shoppers been turned off, because they weren’t turned on by the sales help? Kirt Manecke of Milford has written a book for sales people that starts with the fundamental message, “Smile.” His small soft bound book is a quick read, outlining the basic principles of customer service and sales.”
The Oakland Press
Kirt Manecke is the author of the award-winning books Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more about Kirt at his website.