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Reviews

 Move over Peter Glenn as you sit in Customer
Service heaven, someone is channeling you.

Paco Underhill
AUTHOR, WHAT WOMEN WANT: THE SCIENCE OF FEMALE SHOPPING

 Manecke reminds us that these simple manners are essential to any company's bottom line and shows how to implement them in a purposeful, effective way. Star Rating: 5 out of 5.

San Francisco
BOOK REVIEW

 If every retailer read this book - just the page "Never Ask 'Can I Help You?" - they'd quadruple their sales.

Brian Jud
AUTHOR, CONSULTANT, AND PRESIDENT BOOK MARKETING WORKS, LLC, AVON, CT

 Feeling welcome can mean so much for the success of business. “Smile, Sell More with Amazing Customer Service” discusses the importance of service with a smile and how to better reach out to your customers to keep them coming back again and again with excellent service that they can’t get anywhere else. “Smile, Sell More with Amazing Customer Service” is a strong addition to business collections, highly recommended.

The Midwest Book Review
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