Looking for a customer service training manual for retail, corporate or other business? View the short video trailer below on my book Smile: Sell More with Amazing Customer Service. Winner of 8 awards, get the book Neiman Marcus, BancorpSouth and others use for training. Let Smile be your trainer!
Packed with invaluable tips and advice, Smile‘s simple, practical approach will help you delight customers. You’ll sell more, starting today. A quick, 60-minute read, it could easily be the best gift you ever give yourself or your employees. Smile is your customer service training manual!
Video Link: Smile Customer Service Training Manual
Smile book short trailer
If you work with people on a regular basis – in person, on the phone, online, or via written correspondence, this book is for you. If you work in sales, if you own or run a business or nonprofit or work for a government agency, if you regularly or periodically communicate with clients or customers, if you provide any type of service, dispense information, or resolve complaints – in all of these cases and more, this book is for you.
The hard work is done. It’s all here for you in one short, effective book with no wasted words. Smile is your customer service training manual. Buy Smile: Sell More with Amazing Customer Service.
Kirt Manecke is the author of the award-winning book and customer service training manual Smile: Sell More with Amazing Customer Service. He also wrote the award-winning book Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more on Kirt’s website.