My customer service book Smile: Sell More with Amazing Customer Service is an IndieReader Discovery Awards (IRDA) Winner! The announcement was made at Book Expo America (BEA) today. This is the sixth award Smile has won to date (see all awards in image below).
Thank you to IndieReader and the extraordinary panel of judges, including top agents, traditional publishers, PR people, bloggers, and book reviewers–virtually a who’s who of some of the most important people in publishing today. The judges on the IRDA panel included top people in all areas of the publishing industry, in concert with IndieReader’s trusty reviewers. Judging was based on the quality of writing and the originality of the story.
My customer service book Smile: Sell More with Amazing Customer Service is a 60-minute crash course in customer service and sales. While there are many customer service and sales training books on the market, Smile has a unique advantage. It’s a quick and easy read – a crash course. You can read it in 60 minutes or less. This means: 1) you and your staff will actually read it, and 2) you can start today. Learn powerful customer service skills for success.
Quickly and easily turn your customers into repeat life-long evangelists and friends with the customer service book Smile: Sell More with Amazing Customer Service. Considered by many to be the best of the best customer service books and sales books, Smile will help you start making more money TODAY! 80% of companies think they are providing superior customer service and only 8% of their customers agree. Don’t be in the 80%.
How do you think this customer service book can help you and your business?
Kirt Manecke is the author of the award-winning book customer service book Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more about Kirt at his website.