One sales manager who uses Smile for training recently purchased three extra copies of Smile: Sell More with Amazing Customer Service as a corporate gift for clients. He mailed them to three prospects. Two out of the three prospects became new customers!
Looking for new customers or donors? Give them a gift they can use, will value and will remember you for. Give Smile: Sell More with Amazing Customer Service this holiday season, and all year long!
“To be honest…everybody needs this book.”
Owner, Casa De Amica (inside Colasanti’s Market), Highland, Michigan
“As Owner and CEO of My Busy Butterfly, LLC – An Errands and Concierge Company, it is of utmost importance that my Butterflies provide superior service that goes above and beyond to all our delightful clients. Therefore, Smile! is a huge part of my training program because it not only reminds and prepares, but helps them succeed while out in the field. Thank you, Kirt, for this great little but mighty gem!”
CEO and Founder, My Busy Butterfly, LLC, Brighton, MI
“Your book is excellent! It’s full of lots of useful information. I enjoyed it.”
Farm Bureau Insurance, Brighton, MI
“Smile is fun to read and then apply the skills and see what positive things happen. It works!”
Connie Epley, Dayton, OH
“Congratulations! It’s a wonderful book, nicely done, and I enjoy the positive message it delivers.”
Graphic Designer, San Diego, CA
“An EXCELLENT book! I was a national sales manager for 18 years and have seen a lot of sales and customer service books-but this one is right on. It hits every important point, and it is condensed and quick to read. I was suspicious when it said 60 minutes, but I was pleasantly surprised as I read it in 45 minutes. We are going to have all our staff read Smile.”
Main Street Grille and Tavern, Milford, MI
“As a partner in an automotive dealership group, how we approach customer service is more than important, it’s life or death for our business…This training can be delivered many different ways and we chose Kirt Manecke’s Smile: Sell More with Amazing Customer Service as a major component of our core training. The message delivered in this book resonates perfectly in today’s world and falls right in line with our “attitude is everything” foundation.
This book has a simple comprehension, a quick delivery, and is right on target! What else can you ask for? I highly recommend this book to all those businesses who deal directly with people. We have started an “evidence” book full of positive customer feedback. Since we read Smile as a team, our evidence book has exploded.”
Thad Szott Auto Group, Highland, MI
Looking for the perfect corporate gift for clients? View special bulk sales pricing for Smile: Sell More with Amazing Customer Service.
Kirt Manecke is the author of the award-winning books Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. His books make the perfect corporate gift for clients. Learn more on Kirt’s website.