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Basic Customer Service Skills Training: Free Download

Basic customer service skills training is one of the most important, if not the most important, tasks you can do for yourself, your staff, and your business. Too often customer satisfaction is ignored. Poor customer service costs U.S. business an estimated $83 billion dollars a year. Just yesterday I experienced the very poor customer service at ... Read More

Posted by Kirt Manecke | 0 Comment
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Protecting land faster: Hire professional salespeople!

Turbo Charge Your Land Trust One my passions is protecting land. To help land trusts protect more land faster, I wrote the article, “Turbocharge your Land Trust” (PDF), for Saving Land magazine. Protecting Land Faster The difference people with an “always be selling” professional mentality can make in a business, including nonprofits, is astronomical. It’s ... Read More

Posted by Kirt Manecke | 0 Comment
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Customer-Service-Handbook

Your business needs a customer service handbook. Here’s Why Train your staff (and yourself!) to delight customers and keep them coming back. Instill confidence in your employees. Make it easy for your staff to take care of customers quickly and easily. This will make your customers smile! Keep your business competitive, dominate your industry, effectively ... Read More

Posted by Kirt Manecke | 0 Comment
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job-interview-tips-for-teens

Image from Smile & Succeed for Teens. Copyright 2014. Looking for job interview tips for teens? Let’s start with your your teenager’s cell phone. Learning when and when not to use it matters, a LOT! Powerful Job Interview Tips for Teens Tip #1: Stop letting your cell phone run your life (and ruin your chances ... Read More

Posted by Kirt Manecke | 2 Comments
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improve-your-business

Are you looking to improve your business? Do you watch “The Profit”? If you’re a business owner you should. Improve Your Business Today! From the website: “When Marcus Lemonis isn’t running his multi-billion dollar company, Camping World, he goes on the hunt for struggling businesses that are desperate for cash and ripe for a deal. ... Read More

Posted by Kirt Manecke | 0 Comment
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customer-service-training-guide

My new customer service training guide, The Training Guide for Smile: Sell More with Amazing Customer Service, will help you quickly and easily train staff. This is the Training Guide for my award-winning book, Smile: Sell More with Amazing Service. This customer service Training Guide makes it easy for business owners, managers and other leaders ... Read More

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sales-and-customer-service-training-course

Looking for a quick, easy and effective sales and customer service training course? Check out my award-winning book, Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course. Let Smile be Your Trainer! Smile: Sell More with Amazing Customer Service is a 60-minute crash course in customer service and sales. Smile, short and simple ... Read More

Posted by Kirt Manecke | 0 Comment
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