Buy Now
Menu

Blog

customer-service-book-review-john-spence

Customer Service Book Review John Spence, author of Awesomely Simple, one of the Top 10 Small Business Books, wrote a wonderful review of my book Smile: Sell More with Amazing Customer Service on his blog. Hie review is titled “Customer Service: It Will Save Or Kill Your Business“. You can read this customer service book ... Read More

Posted by Kirt Manecke | 0 Comment
Facebook Twitter Google+
Customer service training for tourism regions: One huge tip!

Customer service training for tourism regions is mission critical. Good service ensures visitors come back year after year and spend money. Horizon Books in downtown Traverse City, Michigan invited me to be on “Up Front Fridays”, the video show with owner Amy Reynolds, and host Maddie Bagley. Customer Service Training for Tourism Regions We spoke ... Read More

Posted by Kirt Manecke | 0 Comment
Facebook Twitter Google+
customer-service-training-manual

Looking for a customer service training manual for retail, corporate or other business? View the short video trailer below on my book Smile: Sell More with Amazing Customer Service. Winner of 8 awards, get the book Neiman Marcus, BancorpSouth and others use for training. Let Smile be your trainer! Your Customer Service Training Manual Packed ... Read More

Posted by Kirt Manecke | 0 Comment
Facebook Twitter Google+
SUBSCRIBE BY EMAIL & Get the blog in your inbox.