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how-to-improve-retail-sales

Do you want to know how to improve retail sales? I read the excellent article “How To Increase Retail Sales KPIs: Ditch Being Passive” by Bob Phibbs. You should read it too. You Don’t Need More Clerks Bob is correct. Far too many salespeople act like clerks. I blame this on the business for poor ... Read More

Posted by Kirt Manecke | 0 Comment
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Protecting land faster: Hire professional salespeople!

Turbo Charge Your Land Trust One my passions is protecting land. To help land trusts protect more land faster, I wrote the article, “Turbocharge your Land Trust” (PDF), for Saving Land magazine. Protecting Land Faster The difference people with an “always be selling” professional mentality can make in a business, including nonprofits, is astronomical. It’s ... Read More

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suggestive-selling-techniques

The following article on suggestive selling techniques is in part from my award-winning book Smile: Sell More with Amazing Customer Service: Suggestive Selling Techniques When a customer purchases your product or service, whether in person or over the phone, it’s a good idea to suggest complementary products that they may need in addition to what ... Read More

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land-trust-fundraising

This photo shows one of the many for sale signs on large tracts of land in southeast Michigan. This property is in South Lyon. Imagine if instead the sign read, “Coming soon: This property protected by _______ Land Conservancy”. It can happen! Are you looking for land trust fundraising help? Is your land trust or ... Read More

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follow-up-in-sales

Think follow up in sales is not important? Think again! It’s life or death for your company. Often, follow up in sales can be a simple and very short phone call to say hello and see if the person has any questions. If you are calling to see if someone needs to reorder a product, ... Read More

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How not to write an email: Don’t make these mistakes!

How Not to Write an Email I receive examples of poorly written emails almost daily. And I never refer business to these folks. Their unprofessional communication skills make me wonder, “If they are sloppy when emailing me, what will they be like with clients?” How Not to Write an Email Using a SmartPhone is not ... Read More

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sales-advice-for-new-salespeople

Sales advice for new salespeople: You must always be selling! You can’t afford to lose a sale due to your lack of customer service or sales skills. This advice goes for nonprofit fundraisers too. Additional Sales Advice for New Salespeople (and seasoned experts!) Treat customers like you want to be treated. Like I teach in ... Read More

Posted by Kirt Manecke | 0 Comment
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asking-open -ended-questions-in-sales

Asking open ended questions in sales is crucial to uncover your customers’ wants and needs. Asking “Can I help you?” is far too common in today’s business environment. It’s an epidemic in retail stores. Why Asking Open Ended Questions in Sales is Important Instead of asking the closed-ended question, “Can I help you?”, to which ... Read More

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how-to-increase-donations-for-nonprofits

Learn how to increase donations for nonprofits! Charities need more money to do the great work they do. They save the lives of people and animals, protect our environment, fight poverty, and so much more. To raise funds, nonprofits need to hire people used to asking for money-salespeople! Creating Life-Long Relationships Professional salespeople know how ... Read More

Posted by Kirt Manecke | 2 Comments
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retail-tips-to-increase-sales

Why We Buy: The Science of Shopping by Paco Underhill is a must-read for retailers everywhere. This gem is full of retail tips to increase sales. Whenever I am shopping and decide I want to buy more than the single item I came in for and can’t find a shopping basket anywhere but at the ... Read More

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