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Teaching social skills to teens and tweens: Free eBook!

Teaching social skills to teens and tweens is easy with the award-winning book Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. For a limited time you can download the eBook edition of Smile & Succeed for Teens for FREE on Story Cartel in exchange for your honest review on Amazon.com. Teaching ... Read More

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improving-teenage-communication-skills

Improving teenage communication skills requires an easy to use guide. My new book Smile and Succeed for Teens: Must-Know People Skills for Today’s Wired World will be available in the summer of 2014. It’s based on my award-winning first book, Smile: Sell More with Amazing Customer Service, which received praise not only from the business ... Read More

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retail-store-training

Retail store training is very important in order to delight customers, maximize sales, and improve employee confidence and morale. STORES magazine, published by the National Retail Federation, features Smile: Sell More with Amazing Customer Service, in their July, 2013 issue. The article, “Smile and the World Smiles with You“, features one of my dealers, Mary ... Read More

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customer-service-training-program

Learn how my customer service training program can help you increase sales on Wednesday morning, June 19 at 8:35am during the WTCM Business Update. Listen to the Ron Jolly Show on WTCM NewsTalk 580 from Traverse City, Michigan. I’ll discuss how you can easily train staff, improve customer service and increase sales starting today with ... Read More

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customer-service-book

My customer service book Smile: Sell More with Amazing Customer Service is an IndieReader Discovery Awards (IRDA) Winner! The announcement was made at Book Expo America (BEA) today. This is the sixth award Smile has won to date (see all awards in image below). Thank you to IndieReader and the extraordinary panel of judges, including ... Read More

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job-skills-for-teens

With summer here, and the challenging economy, the job market for teens is more competitive than ever. Job skills for teens are crucial. A study from the Employment Policies Institute shows the teen unemployment rate at a staggeringly high 24.1 percent. To have a better chance at a job, teens need to be extra creative ... Read More

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fundraising-for-animals

Thanks to our remarkable volunteers and donors we met our goal! Talk about successful fundraising for animals, we raised $675.00 in just one day during VegFest. The donations fund lifesaving gall bladder surgery for one badly abused bear rescued by Animals Asia from a horrific bear bile farm. (View blog post “VegFest Michigan: Signing books, ... Read More

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Be sure to follow us on Facebook for customer service and sales tips. Use these tips to grow your business, or succeed in your career. If you have any great customer service or sales tips or stories, please feel free to post them on our Facebook page. Kirt Manecke is the author of the award-winning books ... Read More

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