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Customer Service for Hairdressing Salons: First Impressions

Customer service for hairdressing salons is paramount to attract and keep customers. My good friend Amy Gresock works the front desk at a salon in Dayton, OH. The owner smartly chose the perfect person for this job. Amy is a former American Airlines Flight Attendant of the Year. She is a customer service expert. Amy ... Read More

Posted by Kirt Manecke | 0 Comment
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Basic Customer Service Skills Training: Free Download

Basic customer service skills training is one of the most important, if not the most important, tasks you can do for yourself, your staff, and your business. Too often customer satisfaction is ignored. Poor customer service costs U.S. business an estimated $83 billion dollars a year. Just yesterday I experienced the very poor customer service at ... Read More

Posted by Kirt Manecke | 0 Comment
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5 Steps to Help Teens Break Their Smartphone Addiction

Is smartphone addiction a problem with your teen? It probably comes as no surprise to you that 73 percent of teens have access to a smartphone, according to Pew Research Center. This enables them to spend much of their time online. Ninety-two percent of teens say they go online daily while 24 percent report they’re ... Read More

Posted by Kirt Manecke | 2 Comments
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Teaching Social Skills to Students with Autism

Teaching social skills to students with autism is important because these skill are not intuitive to them. In fact, with the addiction to cell phones and other electronics, social skills are not intuitive to MOST teens. Social skills training is desperately needed for ALL teens. Teaching Social Skills to Students with Autism Temple Grandin is one of ... Read More

Posted by Kirt Manecke | 0 Comment
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