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Customer service skills: Lessons from the National Park Service

I walked into the┬áBoston Store Visitor Center in the Cuyahoga Valley National Park (OH) and was surprised by one employee’s expert customer service skills. It was early Sunday morning at 8am, just when the store opened. Customer Service Skills that Rock This was my first visit to this amazing park. Interpretive Park Ranger Ashley Farinacci ... Read More

Posted by Kirt Manecke | 0 Comment
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Parenting Special Needs Magazine features Smile & Succeed for Teens

Parenting Special Needs Magazine features Smile & Succeed for Teens in their “Check it out!” section under “Products you can use!”. View the article here. “This multiple award winning book provides teens with a quick, easy, and fun way to improve their skills.” Read the rest of the article here. Kirt Manecke is the author ... Read More

Posted by Kirt Manecke | 0 Comment
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