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Customer service skills training program: Quick and Effective

If you’re looking for a customer service skills training program, check out the new SMILE Training Kit! Poor Customer Service Costs US Businesses an Estimated $83 Billion a Year. While 80% of companies think they’re providing superior customer service, their customers say only 8% are hitting the mark. The SMILE Training Kit customer service skills ... Read More

Posted by Kirt Manecke | 0 Comment
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Character development for teens: Critical 21st century skills

Character development for teens is paramount and part of the 21st century skills schools are teaching. Good communication skills are among the top skills companies look for when hiring. Employers everywhere are saying that young people lack these critical people skills to be successful on the job. Character Development for Teens: Important 21st Century Skills ... Read More

Posted by Kirt Manecke | 0 Comment
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Animal shelter volunteer work for kids: Top skills to shine

Animal shelter volunteer work for kids is important. Kids learn responsibility and a respect for animals. It’s the perfect place to master face-to-face communication skills. Animal Shelter Volunteer Work for Kids In the article, “Teen volunteers keep Longmont Humane Society thriving“, Emily Ingram, head of the volunteer program, says, “We could not do the job ... Read More

Posted by Kirt Manecke | 0 Comment
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developing-better-social-skills

Developing better social skills in your teen can be challenging. The San Diego Book Review recently reviewed my book, Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. This book makes developing better social skills in teens quick and easy. Read the review here. Developing better social skills in your teen will ... Read More

Posted by Kirt Manecke | 0 Comment
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