Buy Now
Menu

Blog

turning-around-weak-customer-service

Did you know?: While 80% of companies think they’re providing superior service, customers say only 8% are hitting the mark? What’s the secret to turning around weak customer service? The good news is that it can be done. To make sure your business is in the 8% of companies providing superior service, read and implement ... Read More

Posted by Kirt Manecke | 0 Comment
Facebook Twitter Google+
employee engagement statistics

Jessica (in photo) is a team member at Casa De Amici gift shop inside Colasanti’s Market, Highland, MI. She is a superstar, engaged employee. Jessica greets every customer with a welcoming smile and an enthusiastic “Hello!”. Employee engagement statistics are shockingly poor. Are your employees engaged? Think again. View the video and article “Are companies ... Read More

Posted by Kirt Manecke | 0 Comment
Facebook Twitter Google+
SUBSCRIBE BY EMAIL & Get the blog in your inbox.