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employee-training-for-customer-satisfaction

Employee training for customer satisfaction can be fun! The secret to great customer service training is pretty simple. Shep Hyken says it best in the image above. Employee Training for Customer Satisfaction: My Story My passion for customer service and sales began years ago when I co-founded an award-winning start-up – a specialty retail business ... Read More

Posted by Kirt Manecke | 0 Comment
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customer-service-classroom-training

New Classroom Packs for my award-winning book Smile: Sell More with Amazing Customer Service are here! They provide the perfect customer service classroom training. Customer Service Classroom Training Great for school-to-work, DECA, school stores, career, entrepreneurial, business and marketing courses.  Ideal for sales and customer service training, retail and communication classes. Perfect for back to ... Read More

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funny-customer-service-sign

This funny customer service sign is from the train station in Brewster, New York. I thought you’d enjoy this and get a chuckle. Kirt Manecke is the author of the award-winning books Smile: Sell More with Amazing Customer Service, and Smile & Succeed for Teens: Must-Know People Skills for Today’s Wired World. Learn more about ... Read More

Posted by Kirt Manecke | 0 Comment
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