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customer-service-book-review-john-spence

Customer Service Book Review John Spence, author of Awesomely Simple, one of the Top 10 Small Business Books, wrote a wonderful review of my book Smile: Sell More with Amazing Customer Service on his blog. Hie review is titled “Customer Service: It Will Save Or Kill Your Business“. You can read this customer service book ... Read More

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inspirational-customer-service-story-joey-prusak

This is a very inspirational customer service story! Joey Prusak, a Dairy Queen manager in Hopkins Minnesota, delivers amazing customer service to a visually impaired customer after seeing another patron steal $20.00 from him. Watch the short heartwarming video below. Video Link Dairy Queen good deed goes viral Update: Inspirational Customer Service Story This inspirational ... Read More

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corporate-gift-for-clients

Smile: Sell More with Amazing Customer Service makes the perfect corporate gift for clients! View special bulk sales pricing. One sales manager who uses Smile for training recently purchased three extra copies of Smile: Sell More with Amazing Customer Service as a corporate gift for clients. He mailed them to three prospects. Two out of ... Read More

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Top 5 customer service tips to make more money

Top 5 Customer Service Tips for a Profitable Business Stop losing money and customers! Implement the top 5 customer service tips below, TODAY. These tips are from my award-winning book Smile: Sell More with Amazing Customer Service – The Essential 60-Minute Crash Course. These top 5 customer service tips may seem like small details, but ... Read More

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how-to-answer-your-phone-professionally

How to Answer Your Phone Professionally (and make more money!) One sure way to lose customers and money is to not answer your phone properly. Learn how to answer your phone professionally, and make more money, with the powerful tips below. The following excerpt on how to answer your phone professionally is from my award-winning ... Read More

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