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customer-service-training-guide

My new customer service training guide, The Training Guide for Smile: Sell More with Amazing Customer Service, will help you quickly and easily train staff. This is the Training Guide for my award-winning book, Smile: Sell More with Amazing Service. This customer service Training Guide makes it easy for business owners, managers and other leaders ... Read More

Posted by Kirt Manecke | 0 Comment
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how-to-increase-donations-for-nonprofits

Learn how to increase donations for nonprofits! Charities need more money to do the great work they do. They save the lives of people and animals, protect our environment, fight poverty, and so much more. To raise funds, nonprofits need to hire people used to asking for money-salespeople! Creating Life-Long Relationships Professional salespeople know how ... Read More

Posted by Kirt Manecke | 2 Comments
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importance-of-excellent-customer-service

Thank you to everyone who stopped to learn about my book Smile: Sell More with Amazing Customer Service during Milford Memories. Downtown Milford, Michigan was buzzing and the weather was perfect. Most of the people who stopped by seemed to understand the importance of excellent customer service. The fact that you are bringing Smile: Sell ... Read More

Posted by Kirt Manecke | 0 Comment
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customer-service-and customer-loyaltyShep-Hyken

Customer service expert Shep Hyken writes about customer service and customer loyalty. Learn about the The Loyalty Question in his article, “Will Your Customers Evangelize Your Brand?“. Customer Service and Customer Loyalty In the article Hyken says, “In short, people think of loyalty as a customer for a lifetime, but it is really much simpler ... Read More

Posted by Kirt Manecke | 1 Comment
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