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how-to-create-a-customer-for-life

Do you know how to create a customer for life? This (see image below) is what sales is all about… And this is what customer service is all about… Put the two together to create a very successful, highly profitable business. It’s simple, but rare to see in action. How to Create a Customer for ... Read More

Posted by Kirt Manecke | 0 Comment
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providing-top-notch-customer-service

I’m always amazed (not in a good way) when I visit a business and notice that staff or the owner has taken the best parking spots. These spots are usually the ones closet to the main entrance. Providing Top Notch Customer Service via Convenient Parking Leaving the best and closest parking spots for your customers ... Read More

Posted by Kirt Manecke | 0 Comment
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how-to-make-customers-feel-important

Do you know how to make customers feel important? One huge tip is not to ignore them! One of my favorite blog posts is by my new friend and customer service expert and trainer Barbara Khozam titled, “I See You AND I Don’t Care: How to “WOW” your customers away“. Poor Customer Service Recently she ... Read More

Posted by Kirt Manecke | 2 Comments
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retail-store-training

Retail store training is very important in order to delight customers, maximize sales, and improve employee confidence and morale. STORES magazine, published by the National Retail Federation, features Smile: Sell More with Amazing Customer Service, in their July, 2013 issue. The article, “Smile and the World Smiles with You“, features one of my dealers, Mary ... Read More

Posted by Kirt Manecke | 0 Comment
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