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Excellent customer service Taylor Swift style

Taylor Swift “gets” excellent customer service. She hugs her fans, spends an hour with them before her shows, and sits near and plays three songs for people in the back. Who else does this??? Nobody I know. Taylor Swift: Excellent Customer Service Taylor Swift appreciates her millions of fans. That’s one huge reason her fans, ... Read More

Posted by Kirt Manecke | 0 Comment
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Tim’s Place: Do you have a hug counter? Create smiles

Tim Harris understands that what customers want is to be treated like family. He’s given 19,000 hugs and keeps track of them all on a hug counter at his restaurant, Tim’s Place. Tim’s Place In honor of Father’s Day, you don’t want to miss this moving video that aired on CBS Sunday Morning: Tim’s Place ... Read More

Posted by Kirt Manecke | 0 Comment
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Poor customer service: Long lines cost businesses money

Are you tired of poor customer service and waiting in line? Most people hate to wait in line, including me, especially if the business could do something to speed up the line…but doesn’t. Poor Customer Service I was recently in a hardware store near me. The store is part of a national chain so I ... Read More

Posted by Kirt Manecke | 0 Comment
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